Food Services Supervisor - Milton, Canada - Conestoga Students Incorporated

Conestoga Students Incorporated

Verified Company

Milton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Conestoga College, Milton Campus - Parkhill Café (and other locations as assigned)

Reports
to:
Hospitality Manager, or in their absence, Sr. Manager, Food & Hospitality

Time Requirement: 40 hours per week (some evenings and weekends may be required)

Pay Band (upon hire): $45,500 to $53,500

Start Date:
January 2nd, 2024

Working on CSSI's full-time team would give you access to the following benefits and perks:

Competitive salary based on job market data
Bonuses and gratuities
Health & dental benefits
RRSP contribution plan
Reimbursement for workrelated travel expenses
Paid time off for cultural observation

DUTIES AND RESPONSIBILITIES

Supervision of Staff

Supervise the daytoday duties and responsibilities of the Food Services team, including (but not limited to) scheduling, team motivation, performance management, and disciplining/terminating where required
Create and monitor weekly work schedules for Food Services staff
Train and supervise all new and current Food Services staff
Ensure Food Services team members are maintaining order and adhering to the schedule and quality standards as outlined
Edit and approve hours of work, submitting biweekly timesheets to the Human Resources department
Ensure all employee documentation is accurate and submitted to Human Resources
Ensure quality food, beverage, and customer service are provided to the students and faculty of Conestoga College, ensuring food items are made in a timely manner and of the highest quality, expediting orders where necessary
Ensure all Food Services staff complete all required legislative training and onboarding procedures in collaboration with Human Resources
Maintain Standard First Aid & CPR certification

Restaurant Operation
s & Maintenance**- Assist in the management of CSSI's restaurant operations, including (but not limited to) CSSI's Parkhill Café and other restaurant locations/operations as required

Ensure the restaurant is operating safely and efficiently according to all relevant legislation, policies, and procedures in a manner that minimizes risk of injury, property damage, or loss of life
Ensure the restaurant is uptodate with promotions, branding, advertisements, etc.
Maintain restaurant inventory weekly and assist in the ordering of kitchen equipment and food items in a manner that allows efficient/healthy restaurant operations
Ensure the restaurant's image and menu meets and exceeds CSSI's quality standards
Submit daily sales reports to the Finance department
Brainstorm methods for increasing customer satisfaction
Report patron counts to the Hospitality Manager, or in their absence, the Sr. Manager, Food & Hospitality on a weekly basis

Food Services**- Prepare food and drink items in accordance with the provided specifications/recipes

Operate kitchen equipment in a safe and respectful manner
Take orders and serve guests in accordance with CSSI's guidelines for excellent customer service
Maintain uptodate knowledge of the products and pricing of food, beverages, and specials
Operate cash register to accept various types of tender from guests, provide proper change to guests, balance cash drawer and receipts, and document discrepancies
Count and handle cash with accuracy
Complete accurate opening and closing reports
Track inventory and restock/store when needed
Maintain a clean and safe work environment to ensure the health & safety of guests and coworkers at all times

Other General Duties

Work in accordance with corporate bylaws, policies, and procedures, particularly to the CSI Mission Statement
Maintain confidentiality for business practices
Work in an organized manner where detail, accuracy and confidentiality are critical
Mandatory attendance at CSI related training days
Other duties as assigned

QUALIFICATIONS

Smart Serve and Food Safety Training Certification
Strong understating of best practices and legislation related to food preparation and customer service
Understanding of basic processes in recruitment, training, and employee relations
Understanding of business operations and of best practices for operations and task management
Knowledge of best practices in team motivation and employee engagement
High level of confidence and comfort with speaking about CSSI's services and food offerings
Ability to build positive working relationships with internal and external stakeholders
Ability to address and resolve staff performance issues while considering the principles of equity, diversity, and inclusion
High level of organization and time management in handling multiple simultaneous priorities
Cultural competence and ability to show respect to students who come from a variety of socioeconomic, ethnic, and cultural backgrounds

**Accessibility, Diversity & Inclusion