Student Financial Administrator - Edmonton, Canada - Robertson College

Robertson College

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Robertson is the School of New Work. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers.

Overview

Reporting to the
Lead,
Student Finance Administrator, the
Student Financial Administrator is a friendly, positive and energetic professional who demonstrates prompt contact and follow-through, knowledgeable responses and respectful interactions.

The SFA, will play a key role in our student admissions process by conducting financial interviews, explaining financial options and completing required documentation.

You must have a strong interpersonal skills, a pleasant telephone voice, and ability to manage multiple tasks and successfully meet deadlines.

Emphasis is placed on quality and compliance in the accurate completion of documentation and reporting as part of the College's Admissions process.

KEY RESPONSIBILITIES

Conduct preliminary financing interviews with new students within 24 hours of contract.
Inform students of their financial obligation, the institution's financial aid options, and financial policies and procedures as related to their educational expenses.
Diligently followup to ensure timely completion of Notice of Assistance (NOA), Confirmation of Enrollment (COE) documentation for each student, as required.
Monitor deadlines for paperwork submission as per the requirements of Manitoba Student Aid, Alberta Student Aid, National Student Loans, and other relevant funding agencies.
Perform accounts receivable reports for overdue payments and verify results.
Process notifications to students who are overdue and follow up on payment plans.
Update appropriate systems to ensure the timely processing, funding, billing and collections of the package selected.
Monitor and follow up on the status of all pending student loan documents in order to maintain an accurate accounting of each student's financial aid package through first disbursement.
Provide support for OneRobertson and Robertson Online.
Check and approve refund requests and follow up with funders invoices for payments (A/R).
Process Electronic Fund Transfer (EFT) and Credit Card (CC) payments and reconcile accounts.
Manage AR Aging for each campus inactive and active Accounts.
Update student loan information, including yearly changes and repayment details.
Performs related or similar duties as required or assigned.
Participation in College, Division, and Program Activities_
Attends staff meetings and training sessions.
Participates proactively in performance appraisals.
Supports active interdepartmental cooperation with other departments
Performs other duties/participates in special projects as assigned.

QUALIFICATIONS

Minimum of 2 years' experience working in a financial / customer service related role or college finance / admissions.
Postsecondary education is an asset.
Familiarity with Provincial Student Loan programs an asset.
Experience working with internetbased communication tools.
Strong telephone skills, with the ability to communicate effectively and professionally over the phone.
Ability to utilize Company approved scripts and approaches during telephone calls, and will be responsible to enter information in a CRM.
Ability to comply to all Company policies and best practices and comply with related governmental regulations.
Highly motivated team player, with a positive attitude and a willingness to collaborate with colleagues.
Must have the ability to effectively organize and establish priorities.
Must have excellent communication and problemsolving skills.

Schedule:

8 hour shift Monday to Friday
Weekend availability

Benefits- Dental Care- Disability insurance- Employee assistance program- Extended health care- Life insurance- Paid time off- RRSP match- Vision care

WHY WORK WITH US
Education Canada Group (the parent company of Robertson College) is an equal opportunity employer. We celebrate diversity in our inclusive work environment and encourage people from all walks of life to apply. We are committed to fostering an inclusive and diverse environment where everyone feels seen, heard, and valued. We embrace our team's differences and know that diversity in our team is the strength that drives our success. We want you to feel welcomed, energized, challenged, and engaged while having fun.

Come and grow with us If you are someone who loves the highs and lows of doing meaningful work with like-minded team members, we'd like to hear from you
_If you would like to request reasonable accommodations for the interview process, please let us know.

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Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners. That is why internally, we place such value on building a work culture that is f