Technical Operations Analyst - Waterloo, ON NJ Z
Only for registered members Waterloo, ON NJ Z, Canada
3 weeks ago
Job summary
This is an opportunity in the exciting and fast-growing transportation technology industry.As a Technical Operations Analyst on our Customer Success & Operations team, you will play a pivotal role in supporting both clients and internal stakeholders.
You'll be responsible for managing customer requests, troubleshooting technical issues,
and ensuring that service delivery meets or exceeds our Key Performance Indicators (KPIs).
Qualifications
- 3+ years of experience in technical support or a related customer-facing technical role
- A passion for solving problems
Job description
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