Patient Experience Specialist - Prince George, Canada - Altea Physiotherapy and Wellness

Altea Physiotherapy and Wellness
Altea Physiotherapy and Wellness
Verified Company
Prince George, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description
We are seeking an enthusiastic, driven, and task-oriented individual to be our patient experience specialist.

You will be responsible for patient flow, being our product and service expert, booking appointments, taking payments and billing third parties, inventory management, answering phones, managing schedules, ensuring patient satisfaction, managing patient concerns/ complaints.

You will be the backbone of Altea. Guiding patients through every aspect of their care with us, ensure their satisfaction, and timely delivery of care.


Core competencies required:

  • Available full time without scheduling restrictions
  • Excellent time management skills
  • Excellent oral and written communication
  • Excellent computer skills
  • Experience with resolving conflicts in a positive and productive manner
  • Flexible and adaptable

Job Types:
Full-time, Permanent


Salary:
$20.00-$21.00 per hour


Benefits:


  • Casual dress
  • Onsite gym
  • Onsite parking

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:
In person
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