Patient Experience Specialist - Prince George, Canada - Altea Physiotherapy and Wellness
1 month ago
Description
We are seeking an enthusiastic, driven, and task-oriented individual to be our patient experience specialist.You will be responsible for patient flow, being our product and service expert, booking appointments, taking payments and billing third parties, inventory management, answering phones, managing schedules, ensuring patient satisfaction, managing patient concerns/ complaints.
You will be the backbone of Altea. Guiding patients through every aspect of their care with us, ensure their satisfaction, and timely delivery of care.Core competencies required:
- Available full time without scheduling restrictions
- Excellent time management skills
- Excellent oral and written communication
- Excellent computer skills
- Experience with resolving conflicts in a positive and productive manner
- Flexible and adaptable
Job Types:
Full-time, Permanent
Salary:
$20.00-$21.00 per hour
Benefits:
- Casual dress
- Onsite gym
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location:
In person
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