Agency Assistant - Thunder Bay, Canada - Allstate Canada
Description
Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.
The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture.
Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.
Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands" promise.
Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.
Role Designation:
In Office
Benefits to joining Allstate
- Flexible Work Arrangements
- Employee discounts (15% on auto and property insurance, plus many other products and services)
- Good Office program (receive up to 400$ back after purchasing office equipment)
- Student Loan Payment Matching Program for Government Student loans
- Comprehensive Retirement Savings Program with employer matched contributions
- Annual Wellness allowance to support employees with improving health and wellbeing
- Personal reflection day
- Tuition Reimbursement
- Working within the community and giving back
Job description:
Our team is growing, and we are actively looking to hire an Agency Assistant. As the Agency Assistant, you will manage the office administration and provide superior customer service to our clients in our fast-paced Agency sales office
Accountabilities:
- Provide general Reception duties such as: greet walkin clients and respond to inquiries; sort, distribute and action incoming mail
- Respond to incoming regional phone inquiries using inhouse phone systems
- Administer insurance policy updates and billings in inhouse systems
- Support the Agency Manager in the administration of reoccurring and various reports
- Provide administrative support in the execution of marketing events
- Provide administrative support by entering expense claims in financial system
- Prepare and submit purchase orders for office supplies
- Other tasks as required, such as Health and Safety Representative and Compliance for the Agency
Qualifications:
- 1 to 3 years' experience working in an office or customer service position.
- Have the ability and desire to obtain a General Level One license.
- High school diploma is required.
- Proficient in Microsoft Office inclusive of Excel
Job Types:
Full-time, Permanent
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Thunder Bay, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work full time hours? Monday-Friday, 9:00am5:00pm.
Experience:
- service and customer facing: 1 year (required)
Work Location:
One location
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