Desk Side Support - Kanata, Canada - Emonics LLC

Emonics LLC

Verified Company

Kanata, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Job Title:
Desk Side Support

Location:
Kanata, ON,

Mode:
Full time

Job Duties

Handle daytoday IT support for single building
Hardware and Software support for desktops/laptops/peripherals
Setup equipment for new hires
Assisting with move day prep and postmove support
Desk Phone deployments
Manage IT inventory
Liaison with IT in Oakville for all mobile orders and upgrades
Assisting remote LAN team with network installs and upgrades
Network troubleshooting support
Coordinate with IT site manager and Site Management for all necessary IT changes
Daily staging of machines in inventory (Windows and Linux)
Restaging user's machines as required
Troubleshoot mobile device issues with iOS, RIM, and Android devices
Setup A/V equipment for town halls and guest visits
Coordinate with site management and remote site management for guest visits
IT infrastructure planning for site moves
Sitewide Shipping and Receiving
Site Badge creation/updates

Requirements:

Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Network troubleshooting skills including Intel servers and telecoms
Strong Break / Fix skills for Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong Linux operating system troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills

Salary:
Up to $45,000.00 per year

Schedule: