Project Manager - Sidney, Canada - PMI Canadian West Coast Chapter

Description

The primary purpose of the project manager position is to work with clients to determine their analytical needs, coordinate with the laboratory and administrative staff to ensure that these needs are understood and ensure that the service provided adequately meets these defined needs.

Responsibilities include:

• The development and maintenance of client accounts to ensure maximum client satisfaction and that business potential is maximized.

• To be the key liaison between the client, the laboratory, and SGS AXYS management.

• To work closely with Account Managers to grow the business with existing and new clients.

• Provide consultation, recommendations, data interpretation and other technical assistance to clients in a timely manner.

• Stay current with all SGS AXYS method offerings.

• Provide clear, concise and accurate information to operations via project notes as it pertains to client projects.

• Coordinate work schedules, reports, data, billing and client requests.

• Complete all office related administration tasks in a timely manner, such as CRM updates, LIMS updates, VG requests, reporting and invoice approval.

• Work with accounting staff to facilitate discussions on client account payment habits; assist with collection of monies owed.

• Help arrange/coordinate client site tours, conference, etc.

• May be assigned and coordinate special or ad hoc projects as needed.

• Extended hours will be required periodically.

• Adhere to all OI, Health and Safety Regulations

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