Solutions Engineer III/Senior - WFH (remote) - 110k-125k - Toronto, Ontario

Business Unit: Corporate · Career Area: Operations and Administration · Location: · Toronto, Ontario, CA Hamilton, Ontario, CA Mississauga, Ontario, CA · Position Summary · The Solutions Engineer, Senior is the primary technical resource for the field sales force. The Solutions E ...

Job description

Business Unit: Corporate

Career Area: Operations and Administration

Location:

Toronto, Ontario, CA Hamilton, Ontario, CA Mississauga, Ontario, CA

Position Summary

The Solutions Engineer, Senior is the primary technical resource for the field sales force. The Solutions Engineer, Senior is responsible for actively driving and managing the

technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products.

Duties & Responsibilities

• Assist the sales team (Account Executives, and Major Accounts) in the completion of RFP/RFQ bids
• Performs discovery, analysis of business needs and definition of client requirements in conjunction with the Account Executives to determine technical

requirements for project work, as well as ascertain fit and suitability of our other products, including managed services, within the client network.

• Works with the Solutions Engineering staff to convey requirements to the client and provide insight into the technical options available for network and server

infrastructure. The role will also aid in designing leading-edge solutions containing a wide variety of technologies.

• Works closely with the Account Executives to determine requirements, counts, and configuration of our managed service offerings in order to provide a cost

effective and comprehensive managed solution.

• Confirms that products meet the prospect's requirements and will assist sales in technical qualification. Throughout the proposal process, the Solutions

Engineer will articulate and demonstrate solutions, influence customer's technical requirements, and position products relative to competition.

• Utilize system design tools as needed to design system layouts.
• Review sales quotes and confirm equipment lists are correct.
• Provide pre-sales support to customers and communicate with clients' technical

team as needed.

• Assist in creating and implementing proof on concepts for clients.
• Assist account executives by answering technical questions and making

technical presentations.

• Assist Jr Solution Engineers when doing designs and pricing projects.
• Assist Jr Solution Engineers with project reviews and support when designs need revisions.
• Assist the Senior Manager of Solution Engineering with on boarding new Solutions Engineers.
• Performs other related duties as assigned.

Qualifications

• A post-secondary degree/diploma in electronics or equivalent college technical degree
• 5-7 years of experience as a Senior Solutions Engineer in a mid to large size security integrator.
• 10 years + experience in technical products and services in the security industry.
• A strong and thorough knowledge in the Security industry – CCTV, Access Control, Intrusion, PLC's, Relays, Gate Control, Fence Detection, Network Infrastructure, Intercoms, Etc. Industry association, participation and/or leadership preferred.
• Advanced communication skills both written, verbal and presentations to senior executive levels.
• Expert user level of computer systems: Microsoft Office, Excel, Visio and documentation control systems.
• Intermediate user level of CAD.

Working Conditions

• WFH- Based on Location
• Flexibility in the work schedule may be required depending upon client

needs.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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