Team Lead - Toronto, Canada - Ombudsman Ontario

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    Description

    Are you a dynamic leader with a passion for driving organizational excellence and innovation? The Labour Relations Solutions Division (LRSD) of the Ministry of Labour, Immigration, Training and Skills Development (MLITSD) is looking for Team Leads to spearhead transformative initiatives.

    As a Team Lead, you will play a pivotal role in shaping our organization's future by providing strategic guidance, implementing modernization initiatives, and fostering a culture of continuous improvement.


    Benefits of Working for Us:
    1.


    Exceptional People Leaders: You will have the unique opportunity to work under experienced people leaders who are dedicated to your growth, providing mentorship and guidance to help you excel in your role.

    2.


    Startup Mindset within a Large Organization: As part of LRSD, you will be joining a division within the larger MLITSD with a proven track record of prioritizing innovation and agility, embracing positive disruption, and emphasizing user-centered service delivery.

    3.


    Collaboration with High Achievers: You'll be working with a team of high-performing individuals who share your dedication to excellence. Working alongside driven colleagues will inspire you to achieve your best work and make a meaningful impact.

    4.


    Comprehensive Mental Health and Wellness Support: Access to various mental health and wellness resources, including the Calm app, tailored mental health and wellness training, and support initiatives. We prioritize the well-being of our team members, providing a holistic approach to mental health and wellness support to ensure you're at your best both personally and professionally.

    5.


    Professional Development Opportunities: Take advantage of additional professional development initiatives, such as the "Readying Future Manager" program and the "Career Development Program," designed to empower you with the skills and knowledge needed to advance in your career.

    OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

    We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.


    We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.


    Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.


    We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code.

    Refer to the "How to apply" section if you require a disability-related accommodation.

    What can I expect to do in this role?

    In this role you will:


    • Lead and support the development and implementation of modernization initiatives across LRSD
    • Manage the development, implementation and leadership of the strategic framework for division initiatives and projects
    • Lead, define and implement preliminary project planning, business case development, cost-benefit analysis and assessments
    • Oversee fiscal budget, resource allocation and timelines/milestones of digital projects
    • Provide direct advice to management and project teams
    • Lead the development of change implementation tactics
    • Manage and lead the implementation of transition and change plans
    • Participate in senior management strategic planning and decision-making processes

    How do I qualify?

    Leadership and Expertise:



    • You can adeptly provide leadership, advice, and expertise to senior management and staff regarding the implementation of modernization initiatives.
    • You will be tasked to ensure that the division adopts the most cost-efficient, effective, and ethical processes and resource utilization to support its modernization agenda.
    • You can skillfully identify barriers to adoption, human resource issues, and labour relations concerns in evaluating the effects of new services and tools
    • You will actively support project teams by integrating core change management activities into the project delivery lifecycle

    Project, Change, Strategic Planning and

    Issues Management:



    • You possess knowledge of project management principles and methodologies to oversee and guide the delivery of mandates and strategies
    • You possess knowledge of change management theories, methodologies, and tools to facilitate the adoption of the ministry's transformation agenda and implementation of modernization initiatives
    • You can effectively manage change implementation issues and recommend mitigation strategies for program delivery challenges

    Stakeholder Management and Consultation Strategies:




    • You possess expert knowledge to plan, develop, and implement consultation strategies to secure support and collaboration among internal stakeholders.
    • You have the ability to gather input on assigned programs, raise awareness, build consensus, balance competing interests, and manage contentious issues while minimizing risk.
    • You can establish and maintain relationships with key stakeholders to provide expertise/advice in the development, enhancement and delivery of services and initiatives.
    • You are able to provide direct advice to management and project teams with respect to strategy development,
    communications, stakeholder engagement, training development, testing and resistance management.

    Policy and Process Development:




    • You have knowledge to identify, determine, and evaluate the need for developing program/business policies, procedures, standards, and processes.
    • You will diligently assess program issues, determine the scope of analyses to support business improvement, and identify risks associated with changes.

    Analytical and Problem Solving Skills:




    • You can analyze trends and potential operational impacts on the division's agenda.
    • You can proficiently interpret business and technical requests, research options and identify best course of action from conflicting alternatives