Dealer Relations Coordinator - Toronto - Kar Auction Services Inc.

    Kar Auction Services Inc.
    Kar Auction Services Inc. Toronto

    2 weeks ago

    Description

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful.
    We're a technology company building the world's most advanced—and uncomplicated—digital marketplace for used vehicles.
    We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
    And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.


    Our Values:
    Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
    Relentless Curiosity. We seek to understand and improve our customers' experience.
    Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
    Fearless Ownership. We deliver what we promise and learn along the way.


    What We Offer:

     * Competitive pay
    • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
    • Immediately vested 401K (US) or RRSP (Canada) with company match
    • Paid Vacation, Personal, and Sick Time
    • Paid maternity and paternity leave (US)
    • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
    • Robust Employee Assistance Program
    • Employer paid Leap into Service Day to volunteer
    • Tuition Reimbursement for eligible programs
    • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
    • Company culture of internal promotions, diverse career paths, and meaningful advancement
      We're

    Looking For: We are seeking a
    Dealer Relations Coordinator with experience in customer relationship management and office administration.

    You will work as part of our close-knit sales and administrative team, and will be responsible for supporting our dealer sales team.

    This is a full time, in-office position working Monday through Friday between 8:30am-5pm.


    You Are:

    *Curious.
    You are relentlessly curious, seeking out opportunities to learn about our industry, service offerings, marketplace platform, and pick up a few tips from our sales team, all to better support our customers.
    Drive superior customer experience to ensure dealer satisfaction and build client retention.

    Assess and triage immediate customer issues enabling on-the-spot resolutions to ensure optimal customer experience and maximize salesCreate schedules, coordinate and assign tasks such as lot turn and vehicle moves.

    Perform auction day duties such as customer service, auction representation and post-sale reporting.
    Perform all required tasks related to auction run lists.

    High School diploma or equivalent experience / education1-2 Years' of related experience in a customer service or administrative capacity, ideally in the automotive industryEffective customer relations, communication, enthusiastic, persuasive and interpersonal skillsPrior experience working in automotive remarketing is preferredPrior experience with sales and sales management tracking databases, such as , with emphasis onExperience with AMS, VTrace, and other OPENLANE systemsDemonstrated ability to learn, retain and articulate product related informationOPENLANE makes wholesale easy so our customers can be more successful.

    Our end-to-end platform serves the remarketing needs of the world's largest OEMs, dealers, fleet operators, rental companies and financial institutions.**
    We're a technology company delivering next generation tools to accelerate and simplify remarketing.
    We're an analytics company leveraging data to inform and empower our customers with clear, actionable insights.
    And we're an auction company powering the world's most advanced digital used vehicle marketplaces.

    In 2021, OPENLANE sold nearly 2.6 million vehicles valued at over $40 billion through our auctions and generated approximately $2.3 billion in revenue.

    Our integrated digital marketplaces and vehicle logistics centers reduce risk, improve transparency and streamline the experience for customers in about 75 countries.

    OPENLANE continues to make investments in innovation, strategic acquisitions and integrations to better serve our customers.

    Headquartered in Carmel, Indiana, OPENLANE has about 5,000 employees and maintains business units across North America, Europe, the Philippines and Uruguay.

    Together, the OPENLANE brands provide a complete remarketing solution for our customers.


    California
    Residents:

     Click to learn more about the personal information we collect in the application process. Also, click for how we adhere to the California Fair Chance Act.


    Canadian
    Residents:

     Click to learn more about how we adhere to the provincial Human Rights Codes and any accessibility and/or disability legislation"
    OPENLANE is an equal opportunity employer and a drug-free workplace.
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