Property Appraisal Unit Claims Manager - Vancouver, Canada - Intact

Intact

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We are looking for a
Property Appraisal Unit Claims Manager to join our Property team in the West

As a
Property Appraisal Unit Claims Manager, you will lead and motivate a high performing team of claims professionals.

You will play an essential role by maintaining a legendary customer-focused approach while advising on solutions for internal and external sources.

You will provide technical expertise and leadership to ensure efficient work processes are achieved.

This opportunity can be based in any of these locations
:Calgary/Edmonton//Vancouver

What you'll do here:

Provide leadership and manage the operations of the Claims Unit to achieve key business goals including communicating corporate vision, and values
Drive results by implementing appropriate performance expectations and management through effectively coaching and mentoring employees
Develop and recommend organizational initiatives to support company strategies including changes to process or technology improvements
Play a key and active role in the selection process and hiring of employees who will deliver a legendary level of service
Audit staff files and provide feedback and/or training as determined. When required, establish controls based on audit findings.
Act in a consultative and advisory capacity on appraisal matters such as: scope of damage, preparation of repair estimates and settlement negotiation to help resolve claimsrelated issues
Manage restoration contractor responsibilities
Provide effective leadership by continuously keeping staff informed of changes or new directions and share responsibility for the overall productivity and engagement of team members
Communicate with other claims experts on technical and administrative issues
Maintain a respectful and productive business relationship with vendors, service providers, legal firms and internal client groups
Ensure that corporate policies, claims standards, and procedures are being followed

What you bring to the table:

Diploma in building appraisal or any combination of equivalent education and experience.
Minimum 3 years of corporate management experience or 3 years of progressive property appraisal experience
Technical and practical knowledge of the restoration of damaged buildings
Proficiency with Xactimate claims estimating software
Strong leadership skills including the ability to motivate, coach, and engage staff
Demonstration of the Leadership Success Factors
Excellent analytical skills to deal with policy, legal and regulatory interpretation, and implementation
Superior communication and interpersonal skills with all levels of staff
Commitment toward ongoing selfdevelopment
Flexibility with working hours

LI-CB1 #LI-Hybrid

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs