Étudiant - Représentant service à la clientèle - Québec - Evident Canada

    Evident Canada
    Evident Canada Québec

    2 days ago

    Full time
    Description

    *Ce poste est disponible pour la durée de l'été entre le 4 mai 2026 et le 28 août 2026*

    Sous l'autorité du chef d'équipe du service à la clientèle, vous aurez à effectuer, en collaboration avec les divers intervenants internet et externes, la gestion des dossiers clients.
    Responsabilités spécifiques

    •Réceptionner les commandes clients

    •Saisir les commandes dans différents systèmes informatiques

    •Assurer la conformité des informations administratives (financières et douanières)

    •Gérer les plaintes et traiter les réclamations des clients

    •Travailler en collaboration avec divers départements afin de satisfaire les attentes des clients

    •Exécuter toutes autres tâches demandées par son supérieur.

    Compétences techniques

    •D.E.S.complété

    •Anglais avancé – parlé et écrit

    Compétences comportementales

    •Autonomie et débrouillardise;

    •Capacté à se doter de méthodes de travail efficaces

    •Souci de la qualité du service à la clientèle

    •Très ordonné

    •Très fiable

    •Facilité d'adaptation 


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