Administrative Assistant - Whitehorse, Canada - Friends of Mt. Sima Society

Friends of Mt. Sima Society

Verified Company

Whitehorse, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

ADMINISTRATIVE ASSISTANT
Friends of Mt. Sima Society

Full Time

Duration

One of Yukon's most liked ski resorts, Mount Sima is looking to hire an Administrative Assistant at our location.

Our goal is to provide exceptional, safe, downhill experiences to Yukoners, and work in partnership to contribute to the good life in the Yukon.

SIMA's staff are individuals who thrive in the outdoors, love the mountains, and are passionate about what they do.

We are looking for people who share this passion as part of an exciting career in the ski and tourism industry.

Main Job Tasks and Responsibilities:

Provide exceptional customer service to guests over the phone and in person by being courteous and professional at all times
Ensure customer complaints are tended to with a sense of urgency to achieve full satisfaction.
Complete telephone registrations for Mt. Sima guests
Resolve work related problems, requisition or order materials, equipment and supplies.
Maintaining and keeping customer records up to date in the online CRM system
Preparing and sending out correspondences to customers about membership reminders, loyalty programs etc.
Taking customer feedback and present it to the management to promote perpetual improvement of the facility and its operations
Identify opportunities for process and office management improvements, and design and implement new systems
Manage office budget
Accept and track deliveries
Control of petty cash and reconciliation
Taking meeting minutes during board/management meetings
Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars etc
Other administrative duties as required