Hotel Receptionist and Customer Service - Montréal, Canada - WERFY

WERFY

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description
We Rent For You Inc.

is a property management company based in Montreal, specializing in the rental and management of residential and commercial properties in Quebec and Florida.

We take pride in providing quality services to our clients, ensuring that their properties are well-maintained and their needs are met.

Our WERFY division specifically focuses on the needs of tenants, whether it's for annual, monthly, or daily rentals.

We understand the importance of finding housing that meets our clients' expectations and requirements, and we strive to provide them with a pleasant and hassle-free rental experience.

We are seeking a Hotel Receptionist and Customer Service Representative to join our dynamic team.

As the Hotel Receptionist and Customer Service Representative, you will be responsible for providing exceptional service to our clients and efficiently managing the reception operations of our hotel.

Key Responsibilities

Ensure highquality customer service by professionally and courteously responding to client requests and needs.
Manage client reservations and arrivals, as well as special requests.
Coordinate maintenance and room cleaning service requests.
Utilize hotel management software to handle reservations, billing, and other reception operations.
Effectively communicate with clients.
Maintain good organization to ensure an efficient workflow at the reception.
Demonstrate flexibility and stress resilience to handle dynamic situations and lastminute changes.

Requirements:

Excellent communication skills in French and English (knowledge of other languages would be a significant asset).
Customer serviceoriented with the ability to professionally and courteously resolve client issues.
Knowledge of hotel management software (an asset).
Organizational skills and the ability to manage client reservations, arrivals, and departures.
Hospitality or tourism training (an asset).
Previous experience in customer service, preferably in the hotel industry (an advantage).

Start Date:
As soon as possible.

Benefits:

Training opportunities.

At WERFY by We Rent For You Inc., we believe in the importance of excellent customer service.

We are committed to providing exceptional service to our clients, responding promptly to their requests, and ensuring they feel welcomed and taken care of.

We are a dynamic and passionate team dedicated to delivering quality real estate solutions to our clients.

Thank you for your interest in our company, and we look forward to discussing your qualifications and potential for this position

Job Types:
Full-time, Part-time

Pay:
$21.00-$23.00 per hour

Expected hours:
No more than 40 per week

Schedule: