Sales Development Representative - Toronto, Canada - Beautifi

Description

SALES DEVELOPMENT REPRESENTATIVE – Bilingual (Toronto)

Job Summary

We are seeking a motivated Sales Development Representative (SDR) to join our Business Development team. As a Sales Development Representative, you will be responsible for generating leads, qualifying prospects and onboarding new business partners over the phone or through virtual communications. The Sales Development Representative will work closely with our Business Development Managers (BDMs) across Canada, and support the expansion of our customer base to achieve our growth targets.

The Company

Beautifi is a financial technology start-up that offers Canadians flexible financing solutions for plastic surgery and cosmetic procedures. Beautifi was created to make the patient financing industry more transparent and consumer friendly. We don't believe in hidden fees, misleading rates, prepayment penalties, or unexpected charges. Our goal is to make health and beauty affordable and to give Canadians access to the procedures they want or need, without having to wait. We are a growing company looking for people that want to grow with us, as the company scales there will be plenty future opportunities for high performers.

Key Responsibilities and Activities

• Conduct outbound calls to potential customers to introduce our program and services and generate interest
• Engage with and qualify in-bound leads, understanding customer needs and requirements
• Connect leads with BDM's and support BDM's with initial onboarding calls as required
• Collaborate with Business Development team members to ensure lead quality and follow-up
• Achieve and exceed all predefined performance metrics /KPI's (monthly, quarterly, annual)
• Communicate with cross-functional teams to ensure efficient and effective onboarding of new partners and implement feedback from BDM's and other departments
• Maintain accurate record of activities and partner/prospect interactions in the CRM system
• Provide exceptional customer service and support to ensure optimal customer satisfaction

Qualifications

Technical Knowledge/Experience:

• Bachelor's Degree is required
• Minimum 2 years of relevant sales experience (preference for surgical, medical aesthetics, dental, or fertility sectors)
• Must be fluent in both English and French (written and verbal)
• Excellent written and verbal communication skills
• Exceptional interpersonal and presentation skills
• Proficient knowledge MS Office Suite (Word, Excel, Power point, Outlook, Teams...)
• Willing and able to adapt to advancements in technology and AI integrations (Otter AI, Notion, Gong, Chat GPT)
• Experience with Salesforce CRM is an asset

Behavioural:

• Self-motivated team-player who can work independently or effectively and productively with others
• Coachable, and can accept constructive feedback and direction with a positive can-do attitude/approach
• Goal-oriented with a passion for sales
• Strong interpersonal skills and ability to build rapport with customers
• Excellent communication and presentation skills (phone and virtual)
• Strong business acumen and consultative approach to business development
• Proven ability to adjust, adapt and thrive in fast-faced, evolving environments
• Highly organized with exceptional attention to detail
• Multi-tasker who can manage high lead volume across multiple territories and remain organized and timely

Location:

• The Ideal applicant will be located within the Greater Toronto Area
• This position is an in-office position, located at 171 East Liberty St., Toronto ON

What we offer:

• Salary of $65,000 - $80,000 commensurate with experience
• Uncapped performance-based bonus program
• Dental, Vision and Health Benefits
• 2-weeks' vacation | 3-weeks' vacation after 12 months of employment
• Paid personal/sick days
• Advancement opportunities for top-performers
• Fun and energetic workplace in our Toronto Headquarters in Liberty Village