Social Media Account Manager - Toronto, Canada - Qode Social Media Marketing

Qode Social Media Marketing

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Social Media Account Manager - Qode Social Job Posting
Qode Social is a Toronto-based full-service Social Media Marketing Agency. We're seeking a self-motivated Social Media Account Manager to join our dynamic team. Why should you want to work for us? We are a growth-focused agency that constantly challenges the status quo. We're looking for team members to be a part of this growth. We are searching for employees who are happy, take pride in their job, and love what they do.

Please note that this is a hybrid role and requires in-person work.

DUTIES AND RESPONSIBILITIES

Assist in performing all tasks necessary to achieve the organization's mission
Report to Managing Director(s) and management on clientrelated issues & escalations
Performs daily tasks for Qode Social social media audits, community management, content strategy, regular scheduling, account building, regular blog posts, sales calls, content creation, and curation
Operate as the lead point of contact for any and all matters specific to the assigned client list
Creation and maintenance of paid social campaigns, with a focus on increasing ROI for clients to help them meet their goals
Collaboration with Account Management and other teams to set a strategic direction
Define the most important social media KPIs
Build and maintain strong, longlasting customer relationships
Develop a trusted advisor relationship with assigned accounts
Communicate clearly the progress tasks and client performance with fellow team members and management
Assist with highseverity requests or issue escalations as needed
Create, curate, or request content for client and internal purposes: GIFS, videos, photography, copy
Schedule content for Qode Social clients
Create content calendars for clients
Create QodeScore Audit for prospective clients
Perform daily tasks for Qode Social, such as client meetings, sales calls, etc.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Passion for social media and an unquenchable thirst to understand all platforms: Instagram, Facebook, X, LinkedIn, TikTok, Pinterest
Good knowledge of Adobe Creative Suite, including Photoshop and InDesign
Proven work experience as a Social Media Manager for brands
Handson experience in content management
Willingness to learn new technologies and tools
Analytical and multitasking skills
Strong organizational skills
Able to demonstrate to clients how proposed social media solutions will show expected return on investment with the company
Actively listens to clients and continually identifies opportunities that have the potential to build clients' business
Deliverables consistently demonstrate thought leadership and innovation
Paid Media experience is an asset
Basic understanding of SEO (Search Engine Optimization) an asset
Agency experience as an asset
A postsecondary degree is required in a relevant industry (i.e., arts, business, etc.)

EDUCATION AND EXPERIENCE

Education:

Completion of a bachelor's degree at an accredited college or university or equivalent work experience
Degree field: Media Information & Technology, Graphic Design, Social Media Marketing, English, Arts

Experience:

Experience operating scheduling systems (like Hootsuite, Meta Business Suite, Asana) for a brand
Experience developing and executing social media strategies for brands
Experience managing multiple platforms for a brand (Ex., Instagram, Facebook & X)

PERKS