Social Impact Operations Lead - Vancouver, Canada - lululemon

Description

& Requirements

WHO WE ARE

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

ABOUT THIS TEAM

Our Sustainable Business & Impact (SBI) function is shaping the future of impact. This work does not sit only within one function; social and environmental impact at lululemon is a holistic practice of mindful choices that is integrated into everything we do. The teams lead and integrate our vision and initiatives to create value for our brand, our collective (guests, employees, makers, ambassadors), and society. As a result, lululemon is an innovative, purpose-driven brand creating a future that we want to live in. The Operations Lead is part of the Social Impact team.

A DAY IN THE LIFE

The Social Impact Operations Leads is an individual contributor role working on the development and ongoing maintenance of operational improvements, systems, and processes that accelerate the company toward our Impact Agenda goals. This role is part of a high-growth team, developing and stewarding a best-in-class global social impact program to achieve our goal of positively impacting 10 million people. This role is designed for someone who brings experience in process development and implementation, project management, systems administration, and data management.

• Develop, streamline and optimize operating procedures, processes and tools across the Social Impact team programs including Impact calendar, SOPs, process maps, and impact trackers
• Support the on-going development of our grant management and impact engagement systems including developing reports and training tools, tracking changes and updates, and capturing business requirements
• Execute grant administration processes and procedures to ensure grant fidelity, accurate data collection and reporting
• Manage projects and initiatives from inception to completion including program critical paths, project plans, scheduling working sessions, deliverables, change management, and provide timely status updates
• Support with budget management including invoicing, tracking and reconciling budgets
• Lead on strategic projects and initiatives that support our overall grant-making plan and Impact Agenda goals
• Assess and analyze market trends, industry developments, and implications to support informed decision-making

QUALIFICATIONS

• 5+ years of work experience and demonstrated success as a collaborative project manager in systems and budget management, with a strong understanding of information technology
• Bachelor's degree in business administration, Information Systems or other related discipline preferred, but not necessary
• Proficiency in grant administration + CRM platform such as Salesforce or similar
• Proficiency across Microsoft Office Suite, Smartsheet
• Agile and adaptable, asks questions to gain understanding, creates plans to drive results, and execute with strong attention to detail
• Compassionate, culturally responsive, and committed to development

MUST HAVES

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

Additional Notes

Immigration support is potentially available for this role.

Compensation and Benefits Package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,500-$107,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC Workplace Policy: In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.

#LI-Hybrid

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