Product and Sales Coordinator - Victoria, Canada - Clipper Navigation, Ltd. (Victoria Clipper, San Juan Clipper)

Clipper Navigation, Ltd. (Victoria Clipper, San Juan Clipper)

Verified Company

Victoria, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Overview:

The Product and Sales Coordinator is responsible for supporting the management of FRS Clipper's product portfolio as well as leading coordination and management across B2B sales channels.

This position requires exercising independent judgement to perform the responsibilities described below; and is integral to the overall success of the organization's business strategy and goals.

This individual will report directly to the Product & Account Manager.

Summary of Key Responsibilities (not limited to the following):

Supports daily account management and associated tasks related to all FRS Clipper product partnerships across hotel, tour and transportation partners encompassing daily communication and problem solving as well as product contracting and optimization
Works closely with internal Reservations and Onboard Agent teams to resolve product issues in a quick and efficient manner as the partner liaison
Supports management of room inventory and rates across hotel partners
Supports room inventory, rates, stop sell verification and product updates for all partners
Supports insurance certificate program with all partners
Supports internal and partner product training programs, ensuring Reservations and onboard agents are up to date on all products and activities sold by the company and partners are kept abreast of latest FRS Clipper product offerings
Supports OTA partner product offerings, rates, promotion to maximize yield
Supports annual wholesale partner contracting process and maintains relationships with wholesale partners
Supports travel agent and concierge portfolio and leads active communications, product training and issue mitigation with both sales channels
As needed, represents FRS Clipper in both a supplier and buyer role at product tradeshows and events

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical

Synthesizes complex and diverse data

Problem Solving

Identifies and resolves problems in a creative and timely manner; gathers and analyzes information skillfully
Oral and Written Communication
Actively listens and seeks clarification when needed; provides clear responses to questions; writes clearly and informatively; edits written communication for spelling, grammar and legal clarity as required, ability to vary writing style to the type of communication. Ability to read and interpret written information

Teamwork

Balances team and individual responsibilities; contributes to building a positive team spirit; proactively looks for and acts on opportunities to assist the team

Excellence

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; demonstrates attention to detail

Attendance/Punctuality

Shows respect and a sense of community by consistently being at work and on time

Accountability

Follows instructions and follows through on commitments, responds to management direction, and the needs of coworkers

Qualifications and Skills Required:

24 years of product coordination and sales experience (travel and tourism experience preferred)
Bachelor's degree required
Intermediate to Advanced Excel skills as well as Project Management skills
Excellent attention to detail, highly organized and impeccable verbal and written communication skills
Ability to work independently, define problems, collect data, establish facts, and draw valid conclusions
Project management skills; will have demonstrated the ability to push projects over the finish line with sound planning and persistent execution
High proficiency with MS Office, basic design software (e.g. Canva).
Ability to travel within United States and Canada
Must be fully vaccinated against Covid19