Administrative Assistant - Brampton, ON LW E

Job Title: Administrative Assistant · Location: Peak Rehab · Employment Type: Full-Time / Part-Time (as applicable) $20-25/hour · Reports To: Owner · Position Summary · Peak Rehab is seeking a highly organized and detail-oriented Administrative Assistant to support daily front-de ...

Job description

Job Title: Administrative Assistant

Location: Peak Rehab

Employment Type: Full-Time / Part-Time (as applicable) $20-25/hour

Reports To: Owner

Position Summary

Peak Rehab is seeking a highly organized and detail-oriented Administrative Assistant to support daily front-desk and administrative operations. The ideal candidate will have intermediate to expert-level proficiency in Juvonno practice management software and prior experience working in a clinical or healthcare setting. This role is essential in ensuring smooth patient flow, accurate scheduling, and excellent client service.

Key Responsibilities

• Manage patient scheduling, cancellations, and waitlists using Juvonno
• Maintain accurate patient records, charts, and intake forms within the system
• Process payments, invoices, and insurance claims as required
• Answer phone calls, emails, and in-person inquiries in a professional and friendly manner
• Coordinate practitioner schedules and room availability
• Verify insurance coverage and assist with billing inquiries
• Prepare daily reports, appointment summaries, and administrative documentation
• Maintain clinic cleanliness and organization of reception and administrative areas
• Support marketing or promotional initiatives when needed
• Ensure confidentiality and compliance with privacy regulations and clinic policies

Required Qualifications

• Intermediate to Expert proficiency in Juvonno software
• Strong administrative and organizational skills
• Excellent written and verbal communication abilities
• High level of accuracy and attention to detail
• Ability to multitask and manage time effectively in a fast-paced environment
• Professional demeanor and strong customer service skills
• Proficient in Microsoft Office / Google Workspace

Preferred Qualifications

• Previous experience in a physiotherapy, rehabilitation, chiropractic, massage therapy, or medical clinic
• Knowledge of insurance billing processes and terminology
• Experience handling confidential health information

Key Competencies

• Reliability and punctuality
• Problem-solving and initiative
• Team collaboration
• Adaptability and flexibility
• Patient-focused mindset

Working Conditions

• Primarily desk and computer-based work
• May require occasional evening or weekend shifts depending on clinic hours
• Frequent interaction with patients and healthcare practitioners

Peak Rehab is committed to providing exceptional patient care and a supportive work environment. The Administrative Assistant plays a critical role in delivering a seamless and welcoming experience for every client who walks through our doors.

Job Type: Part-time

Pay: $20.00-$25.00 per hour

Work Location: In person