Specialist, Operations - Toronto, Canada - Royal Bank of Canada

Royal Bank of Canada

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title
Specialist, Operations - Tax Operations

What is the opportunity?

As a Specialist, Operations, Tax Operations, you will play an integral part in assisting with clients' year-end tax reporting requirements for Canadian tax authorities (CRA/RQ).

This role specializes in non-registered tax reporting, specializing in T1135; in addition to registered tax reporting, specializing in non-qualified investments.

The role also plays a key role in maintaining training and presentation materials as it relates to tax guides, in addition to being a keynote presenter of tax training materials.

You will be responsible to liaise with business partners and vendors in scheduling, tracking, and performing user acceptance testing for regulatory and client experience enhancements every year.

In addition, you will be responsible to support and resolve complex client inquiries independently seeking assistance as appropriate following established department procedures.

Incumbent will review, verify, and record data into technology systems supporting department processes ensuring adherence to all regulatory and firm policy requirements.

In addition, incumbent will research, resolve, or secure requested information for other Operation's areas, RBC Business Units, external customers, or industry participants.

Incumbent provides thought leadership and implementation support for department process changes, system enhancements, and new initiatives. Incumbent will address escalated questions independently seeking assistance from Manager as appropriate following established department procedures. Position contains increased elements of risk which are managed through operational reviews, system checks, and adherence to procedures.

What will you do?

Execute daily department oversight activities for complex exception based processes to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions ensuring adherence to all regulatory and firm policy requirements.
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation's departments, RBC Business Units, external customers or industry participants. Address escalated questions independently, seeking assistance from Manager or Senior Manager as appropriate following established department procedures.
Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of enhancements and processes as required.
Annual review and updating of department procedures.
Provide accurate analysis and processing support for manual, exceptionbased, complex, and/or highly specialized processes within a specific Operation's department. Accurately review, verify, and/or record data into technology supporting department processes.
Perform other duties and responsibilities as assigned.

What do you need to succeed?

Must-have

4year degree from an accredited university or equivalent OR High school diploma or equivalent AND 3+ years of securities, banking, technology and/or job specific industry experience
1+ year prior securities, banking, technology industry and/or job specific related industry
Experience with Tax Form Plus and Broadridge / BTS system
Experience with T1135 foreign income reports.
Experience with registered plans, with emphasis of nonqualified investments.
Experience with all nonregistered and registered tax streams.

Nice-to-have

4year degree from an accredited university in business, finance or related field
Canadian Securities Course

What's in it for you?
Your job is to support our clients. Our job is to take care of you.

From modern and flexible benefits to unique employee discounts, we offer a variety of tools to make work and life better.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and highperforming team
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Fu