Field Operations Support Assistant - Cornwall, Canada - Service Corporation International

Service Corporation International
Service Corporation International
Verified Company
Cornwall, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.

Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.


JOB RESPONSIBILITIES

  • Prepares death certificates, prayer cards and related documents
  • Completes required permits and or certificates
  • Prepares and processes Veteran's Paperwork
  • Prepares marker monument placement paperwork
  • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
  • Prepares and distributes daily schedules, reports, and documents
  • Receives and processes payments and contracts
  • Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
  • Orders office supplies
  • Oversees the processing of installation orders to grounds and maintenance departments
  • Processes accounts payable transactions
  • Assists with the preparation of obituaries
  • Assists Location Management, Sales, Family Service Counselors and payroll as needed
  • Acts as backup to Receptionist
  • Greets family members and friends
  • Communicates client family's needs promptly and accurately to the appropriate staff member
  • Conveys a sense of concern and empathy with client family members at all times
  • Responds to customer inquiries via telephone, internet and in person
  • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

MINIMUM REQUIREMENTS

Education

  • High School or equivalent

Experience
years of experience in an office clerical or customer service capacity required

  • Experience working in a customerfocused and fastpaced professional environment required

Knowledge, Skills & Abilities

  • Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
  • MS Office Suite experience preferred
  • Basic mathematics skills required
  • Good verbal and written communication skills
  • Strong organizational skills and detail oriented
  • High level of compassion and integrity
  • Ability to maintain confidentiality

Job Types:
Part-time, Fixed term contract

Part-time hours: 20 per week


Benefits:


  • Dental care
  • Extended health care
  • Life insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Cornwall, ON: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
More jobs from Service Corporation International
See all jobs of Service Corporation International