Front Of House Shift Lead - Vancouver - Rumble Boxing

    Rumble Boxing
    Rumble Boxing Vancouver

    1 day ago

    $40,000 - $60,000 (USD) per year
    Description

    FRONT-OF-HOUSE CLIENT SALES SPECIALIST – RUMBLE BOXING


    Sell the Experience. Own the First Impression. Drive the Studio Forward.

    Rumble Boxing is a premium, high-energy boxing-inspired fitness brand built on community, intensity, and results. We're looking for a Front-of-House Client Sales Specialist who thrives in a fast-paced environment, loves people, and is motivated by performance.

    This role is the first and last impression of the studio. You'll drive membership and class-pack sales, manage leads, and deliver a professional, high-touch client experience every shift.

    Why You'll Thrive Here

    • Sales-driven environment with clear targets and accountability
    • Direct impact on studio growth and revenue
    • High-energy culture that values confidence, professionalism, and hustle
    • Opportunity to grow into leadership roles (FOH Lead, Assistant Manager, Studio Manager)
    • A team-first environment with strong training and support

    What You'll Own


    Sales & Revenue

    • Sell memberships and class packs through in-person, phone, and digital follow-up
    • Convert leads into booked classes, trials, and memberships
    • Follow up daily on inquiries, leads, and no-shows
    • Hit and exceed weekly and monthly sales goals
    • Communicate promotions, pricing, and studio offerings with confidence

    Client Experience

    • Welcome every client with energy and professionalism
    • Deliver a smooth check-in process and positive first class experience
    • Handle client questions, concerns, and feedback quickly and respectfully
    • Build relationships that support retention and referrals

    Front-of-House Operations

    • Keep the front desk clean, organized, and ready for peak traffic
    • Support opening/closing duties and daily studio checklists
    • Manage phone, email, and internal communications promptly
    • Support the Studio Manager with administrative tasks as needed

    Your Background

    • 2–3+ years of sales experience (fitness, hospitality, retail, or service environments preferred)
    • Confident communication skills (in-person and phone)
    • Comfortable working toward targets and KPIs
    • Strong organization and attention to detail
    • Able to work mornings, evenings, weekends as required

    Who You Are

    • Outgoing, personable, and confident in conversations
    • Competitive in a healthy way — you like winning and being measured
    • Reliable, punctual, and professional
    • Coachable and open to feedback
    • Calm under pressure and able to multitask during busy rushes

    What You Get

    • Competitive hourly pay + performance-based incentives
    • Free Rumble classes
    • Retail and Personal Training discounts
    • Paid training and coaching on the Rumble sales process
    • Growth opportunities across studios and leadership roles
    • A fast-paced, high-energy team environment

    Why This Role Matters


    The Client Sales Specialist is a revenue driver and culture carrier. You set the tone at the front desk, turn interest into action, and help create a studio experience that keeps members coming back.


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