Service Advisor - Surrey, Canada - Murray Hyundai White Rock

Murray Hyundai White Rock

Verified Company

Surrey, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job description

Job Title:
Service Advisor

Company:
White Rock Hyundai

Location:
White Rock, British Columbia, Canada

Are you passionate about delivering exceptional customer service? White Rock Hyundai, one of the leading Hyundai dealerships in the area, is seeking a dynamic and customer-focused Service Advisor to join our team.

If you have a genuine desire to help people and possess excellent communication skills, we want to hear from you

Responsibilities:

Greet customers in a friendly and professional manner, assessing their service needs promptly and efficiently.
Consult with customers regarding their vehicle's service and maintenance requirements, providing accurate and detailed information.
Schedule service appointments and ensure they are properly documented in our system.
Collaborate with technicians and other service advisors to ensure smooth and timely vehicle repairs and maintenance.
Explain recommended services and repair options to customers, addressing any questions or concerns they may have.
Prepare accurate estimates for services, parts, and labor costs.
Maintain detailed records of customer interactions, vehicle service history, and service advisor activities.
Provide exceptional customer service throughout the service process, ensuring customer satisfaction and loyalty.
Recommend additional services and products based on customer needs and dealership guidelines.

Qualifications:

High school diploma or equivalent; postsecondary education in automotive technology or a related field is an asset.
Previous experience in an automotive or dealership environment.
Excellent interpersonal and communication skills, both written and verbal.
Strong attention to detail and the ability to multitask in a fastpaced environment.
Experience and knowledge of automotive systems, parts, and repairs.
Proficient computer skills and experience with dealership management systems or service software.
Ability to work independently as well as in a teamoriented environment.
Valid driver's license and clean driving record.

What We Offer:

Competitive compensation package with opportunities for growth and advancement.
Comprehensive training and ongoing support to enhance your skills and knowledge.
A positive and inclusive work environment where teamwork and collaboration are valued.
Employee discounts on vehicles, parts, and service.
Health and dental benefits package.

Our Values

Integrity:
We consistently provide open and honest communication, guided by trust and integrity.

Teamwork:
We foster positivity and build meaningful relationships in every interaction.

Unity:
We are united as one, accountable to everyone and invested in our community.

Can-Do-Attitude: We create an atmosphere of servitude where the answer is always "YES".

Excellence:
We strive for excellence by continually enhancing our knowledge and expertise to deliver "unreasonable" customer service.

Application Deadline:
Open Until Filled

Murray Hyundai White Rock is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Salary:
$5,000.00-$8,000.00 per month

Benefits: