Quadient Inspire Customer Communication Management Developer - Toronto - Astra North Infoteck Inc.

    Astra North Infoteck Inc.
    Astra North Infoteck Inc. Toronto

    1 day ago

    Description
    Quadient Developer
    Toronto - Hybrid (4 days WFO)

    Key Responsibilities
    • Develop and implement customer communication solutions using Quadient Inspire Designer| Inspire Interactive| and Inspire Scaler.
    • Design templates and workflows for personalized| multi-channel communications (Eg Print or Email or Letters).Collaborate with business analysts and stakeholders to gather and analyze requirements for communication solutions.
    • Optimize performance and ensure the quality of customer communications.Provide ongoing support and maintenance for Quadient Inspire solutions.
    • Update templates and workflows as per changing business needs or regulatory requirements.
    Technical skills
    • Three or more years of experience in customer communication management (CCM) or document composition.
    • Proficiency in Quadient Inspire Designer| Inspire Interactive and Inspire Scaler. Good to have Inspire Automation.
    • Strong understanding of document composition| template design| and multi-channel communication.
    • Knowledge of XML| JSON| CSV and other data formats.
    • Ability to analyze complex business requirements and translate them into technical solutions.
    • Strong troubleshooting and debugging skills.
    • Excellent communication skills to interact with stakeholders| business analysts| and team members.
    • Ability to work collaboratively in a team environment.
    • Experience with Agile or Scrum methodologies.
    • Experience in industries such as banking and insurance is a plus.
    Good to have
    Certification in Quadient Inspire or related CCM platforms.

    Educational Background
    Bachelors degree in computer science| IT| or related fields.

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