Sales Operations Supervisor - Mississauga, Canada - Mackinnon & Partners
Description
Sales Operations Supervisor
Duties and Responsibilities
- Sales forecasting and scheduling building/maintaining rolling sales estimates
- Sales KPI reporting tracking and presenting timed sales metrics
- Incoming inquiries and questions
- Sales Program Coordination work with sales, customers and finance to administer special pricing programs, rebates and point of sale data and develop ways to present and measure on a weekly and monthly basis
- Customer information assist in the upkeep of CRM platforms and targeted campaigns and develop tangible reporting that improves the effectiveness of the entire sales organization
- Sales Process create and maintain documentation on sales processes, policies and relevant sales materials as well as ensuring that processes are followed, updated and improved when necessary
- Onboarding assist with new customer orientation procedures and scheduling necessary meetings etc.
- Attend customer meetings and industry events
Desired Skills and Qualifications
- College/University bachelor degree
- Minimum 3 years experience in relevant customer service/business management
- Proven organizational and project management skills in fast paced environment
- Detailedoriented individual capable of prioritizing, multitasking and managing numerous data based activities simultaneously
- Proficient with sales and operations software such as CRMs, database tools and logistics tracking
- US customer based
- Operating in crossfunctional environmental to provide link between numerous groups
- Seniority Level
Pay:
$60,000.00-$75,000.00 per year
Benefits:
- Dental care
- Flexible schedule
- Life insurance
- Paid time off
- Relocation assistance
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Application question(s):
- How many years of relevant business management experience do you have? Explain
- How many years of CRM and managing a CRM platform(s) do you have? Explain
- How many years of sales data tracking and reporting experience do you have? Explain
- Do you have any pricing agreement and program experience? Explain
- How much sales program management and incoming lead management experience do you have? Explain
- How many years of manufacturer experience, distribution and ERP experience do you have? Explain
- Do you have any experience working with a manufacturer or distribution experience? Explain
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