3rd Party Business Manager - Guelph, Canada - WS Audiology Americas

WS Audiology Americas

Verified Company

Guelph, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

HearCANADA is made up of a world-class team of hearing care pioneers who provide Wonderful Sound for All.

Our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions.

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We're adding a
full-time, permanent 3rd Party Business Manager to our growing team at our Guelph, Ontario Head Office.

Don't live in Guelph? That's okay This role is hybrid and you will only be required in the office 1 day a week.

What it's all about:

As a 3rd Party Business Manager, you are passionate about the hearing healthcare of our clients.

You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and recognize and capitalize on sales opportunities.

What's in it for you?

Attractive compensation package with profitsharing opportunities
Benefits starting on your first day
RRSP program + employer matching
Educational Assistance and Health & Wellness programs
Generous travel allowances and mileage for applicable roles
Mentorship and professional development opportunities

What you will do:

Identify gap in 3rd party processes and insurance billings, working with OHIP, WSIB, WorkSafe BC, among private insurance companies
Mentor and guide our hearing centres to adopt new processes and projects, training current and new employees on insurance billings
Maintain awareness of marketplace trends that effect industry as well as legal, political and regulatory trends
Be the main pointofcontact for all thirdparty vendors
Analyze, report and maintain vendor and billings database
Troubleshoot third partyrelated issues at the clinics with regards to billing portals & access, under/overpayments in conjunction with finance as required
Determine potential risks to business and escalate as required to Senior Clinical Operations Manager
Other related duties as assigned

What we are looking for:

5+ years experience in the healthcare industry bonus points if it is in the hearing healthcare industry
Bilingual in French and English is a strong asset
Ability to influence with and without direct management/authority
Proven ability to drive a crossfunctional team that produces value
Experience with claims regulatory requirements (ADP, WSIB, NIHB, ODSP, etc)
Strong coaching, mentoring and guiding skills in order to provide successful training and leadership
Ability to travel locally and across Canada as required