Service Coordinator - Oakville, Canada - Naylor Building Partnerships

Sophia Lee

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Sophia Lee

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Description
Do you enjoy working in a busy office environment, have strong communication skills and excellent organizational skills? If so, Naylor has an exciting opportunity for you


We are currently seeking a Service Coordinator to support our Richmond Hill and Oakville office locations. In this role, you will be responsible for

  • Dispatching field technicians to various service calls according to priority levels, technician availability and skill set.
  • Maintaining a schedule of work to be performed, monitoring open tickets/work progress and informing managers of issues.
  • Coordinating after hours work to be done, schedule and followup with technicians regarding work to be performed.
  • Providing administrative support as required (accessing work orders through work order systems, document processing)
  • Bachelor's Degree (History, Philosophy, Psychology grad welcome) or College Diploma preferred
  • Previous work experience answering phones in a busy office environment is an asset
  • Excellent communication, organizational, and problemsolving skills
  • Strong interpersonal and customer service skills
  • Professional phone manner
  • Proficiency with MS office specifically, Microsoft Excel, Word and Outlook
  • Strong attention to detail and the ability to multitask
  • Proficiency with computers
  • Willingness to take on other duties as needed

What we can offer you

  • We offer competitive salary
  • Generous benefits package
  • RRSP matching
  • Profit sharing
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