Education Program Assistant - Toronto, Canada - University of Toronto

University of Toronto
University of Toronto
Verified Company
Toronto, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Date Posted:11/02/2023


Req ID: 34798


Faculty/Division:
Temerty Faculty of Medicine


Department:
Department of Immunology


Campus:
St. George (Downtown Toronto)


Position Number:


Description:


About us:


Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.


Your opportunity:


As the Education Program Assistant, you will work closely with the Education Program Officer, staff and faculty to provide student and program support.

Drawing upon your outstanding communication and organizational skills, you will act as the first point of contact for general inquiries and liaise with students and faculty to coordinate program activities.

Your ability to work with a committed core of constituents and your adeptness working with online course materials, assessments and evaluations are key to the successful delivery of our programs.


Your responsibilities will include:


  • Providing detailed information on program and training requirements
  • Providing student support by acting as the first point of contact for general inquiries
  • Providing program support by disseminating program and service information including liaising with students and faculty to coordinate program activities
  • Preparing examination timetables and coordinating program schedules and activities
  • Coordinating logistics for events, meeting schedules, taking minutes, arranging catering and troubleshooting timetabling and room booking conflicts

Essential Qualifications:


  • Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
  • Minimum two years of related experience in a University of equivalent environment such asa teaching hospital
  • Demonstrated student services experience, including experience coordinating education programs, examination timetables and ensuring program requirements, guidelines and procedures are adhered to
  • Experience working effectively in fastpaced, team environments and providing frontline support to academic leaders and committees
  • Experience supporting events and implementing virtual meeting platforms
  • Experience drafting correspondence, maintaining databases and generating reports
  • Advanced proficiency with MS Office Suite, learning management systems, content management systems and survey tools
  • Excellent communication and interpersonal skills, tact, political acuity and diplomacy
  • Strong organizational skills and demonstrated ability to multitask, meet deadlines, manage competing priorities according to changing demands
  • Ability to think critically and analytically
  • Demonstrated ability to work independently, as well as part of a team
  • Ability to work well with individuals at all levels, including faculty, staff and students in a manner that engenders cooperation
  • Demonstrated ability to learn and innovate, using technology

Assets (Nonessential):


  • Experience with University of Toronto policies and processes
  • Experience working with Elentra, Quercus, ROSI/ACORN, Degree Explorer, Slate

To be successful in this role you will be:

  • Adaptable
  • Communicator
  • Proactive
  • Problem solver

Closing Date: 11/15/2023, 11:59PM ET


Employee Group:

USW

Appointment Type:
Budget - Continuing


Schedule:


Pay Scale Group & Hiring Zone:


Job Category:
Administrative / Managerial


Recruiter:
Sharon Hung

**Lived Experience Statement
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