Receptionist - Ottawa, Canada - Kinaxis

Kinaxis

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Kinaxis, who we are is grounded in our common belief that people matter.

Each one of us plays an important part in accomplishing our work, building our culture and making a global impact.

Every day, we're empowered to work together to help our customers make fast, confident planning decisions.

This is how we create a better planet - for each other, for our customers and for generations to come.

Our cloud-based platform RapidResponse ensures that the products we need - everything from medicine and cars, to day-to-day items like toothpaste - make it to market and into our hands when we need them with mínimal ecological footprint.

We make the world better, and you can too.

Receptionist:

Job location:
our office in Ottawa, Canada

About the team:

The Receptionist works directly with our staff and customers on a daily basis to provide outstanding customer service in our brand new headquarters in Ottawa.

This role is responsible for managing all reception requirements and working within the Facilities team to provide a variety of in house activities for both staff and customers.

The Receptionist would assist with receiving visitors, handling inquiries from internal and external community, creating and distributing shipments/deliveries, and acting as the main back up to the Facilities Administrator.

This is an extremely versatile role where often immediate action is required, prioritizing tasks will be extremely important.

What you will do:

Answer's switchboard and directs incoming calls using Microsoft Teams
Receives visitors and coordinates guest activities
Handles inquiries from internal and external community in person and by phone
Handles and distributes incoming mail, faxes, shipments and deliveries
Coordinates telecommunications services, including long distance and audio conference support, etc.
Provides general admin assistance as required
Aid the finance department with data entry tasks and invoice routing
Act as the backup person to the Facilities Administrator.
Assist with assigning Service Tickets in Service Now

What we are looking for:

Experience with MS Office
Strong Customer Service Experience
Strong Ability to Multi-Task and Prioritize
Strong Sense of Urgency
Self-Motivated
Possess great people skills and communication skills
Have a fantastic positive attitude
Experience in using Service Now
Experience in International Shipping Fed Ex, Canada Post

What we have to offer:

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Challenging Work - We love solving highly complex problems. And as the global leaders in our industry, we never stop innovating—our work is never "done. That's because across our teams and in all roles, every employee is empowered to bring their best ideas forward and to jump in and solve the problems they're passionate about.
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Great People - We take our work seriously, but we don't take ourselves too seriously It's in our DNA to celebrate, laugh, and have fun. We are stronger, together, when we are open, honest, and above all, real. Every person is valued here and plays an important role in our shared success.
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Global Impact - As a global team spanning continents, boundaries, and cultures, every day we are inspired by the impact our work has on our colleagues, our customers, our communities, and the world at large.
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Diversity, Equity and Inclusion

Diversity, equity and inclusion are more than words to us. They are the guiding principles for building a culture where we celebrate each others' differences, continuously strive for equality and recognize that inclusion makes us stronger as individuals, a company and a global citizen.