Account Manager - Windsor, Canada - Titanium Transportation Group Inc.

Titanium Transportation Group Inc.

Verified Company

Windsor, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Profile
Titanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed twelve acquisitions since 2011.

Titanium has also been ranked by Canadian Business as one of Canada's Fastest-Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times as one of America's Fastest-Growing Companies.

We are one of only three publicly traded Transportation Companies in Canada. We welcome growth, new ideas and the provision of opportunity

Job Summary

Job Duties and Responsibilities

Operate as the lead point of contact for any and all matters specific to your customers
Build and maintain strong, longlasting customer relationships
Ensure the timely and successful delivery of services according to customer needs and objectives
Communicate with CXR, CPS and pricing to identify where customers have room for growth with our business
Forecast and track key account metrics
Identify opportunities for sales growth and development
Assist customers with inquiries and information requests and, as necessary, manage service failures and client responses
Develop new and grow existing clientbase by identifying growth points such as new lanes and quoting rates for these
Assists procurement with finding trucks by posting as needed and verifying any rate changes with all parties
Communicate with pricing department and use load link to set rates
Monitor tracking and tracing activates to ensure live updates are being acquired and communicated
Manage communication line for customer inquiries and requests
Manage service failures and client responses
Enter all leads into the company CRM

Required Skills and Qualifications

35 years, Transportation or Logistics Industry Experience
Excellent negotiation and customer service skills
Excellent English verbal and written communication skills
Proficient knowledge of Microsoft Office
Proven problem solver

Preferred

A university degree or college diploma in a related field
Experience coldcalling
Previous experience with 3PL Freight Brokerage Sales

Position Details

Fulltime employment
Office environment no remote work available
Highest earning format available within the Company top performers are rewarded
Performance appraisal program
Share Purchase Plan opportunity to buy company shares through payroll at a 100% match
Group Benefits offered health and dental
Titanium is committed to investing in our employees through the use of annual performance reviews we promote from within
We thank all applicants in advance; however, only applicants being considered for an interview will be contacted._