Operations Manager - Vancouver, British Columbia
21 hours ago

Job description
Join Our Team as an Operations Manager – Residential Buildings
Cleantech is seeking a proactive and experienced Operations Manager to oversee a portfolio of residential, commercial, and retail buildings. This role serves as the primary operational leader for assigned sites, ensuring service excellence, strong staff support, and high levels of client satisfaction.
As an Operations Manager, you will spend the majority of your time in the field conducting site inspections, supporting cleaners and supervisors, resolving service issues, and maintaining clear communication with clients and internal teams. You play a critical role in upholding Cleantech's service standards and driving consistent performance across your portfolio.
Key Responsibilities
1.
Quality Assurance & Site Inspections
- Conduct routine inspections across assigned buildings to ensure compliance with Scope of Work (SOW) requirements and Cleantech service standards.
- Identify deficiencies and coordinate corrective actions through BrightGo or direct communication with onsite staff.
- Submit digital inspection reports, quality control forms, and follow-up documentation to management and clients as required.
- Ensure all sites adhere to safety protocols, including WHMIS and Cleantech safety procedures.
2.
Staff Management, Development & Support
- Supervise, coach, and motivate cleaners and field supervisors to maintain productivity, service quality, and safety standards.
- Provide on-site training for new hires and refresher training for existing staff, including SOPs, equipment handling, and chemical usage.
- Monitor staff attendance, timekeeping, and documentation to ensure accurate payroll processing.
- Address minor HR and performance issues professionally and promptly; participate in performance reviews and disciplinary meetings as needed.
- Verify the completion and accuracy of all required reports, logs, and work order forms.
3.
Scheduling & Relief Coordination
- Manage staffing schedules within your portfolio to ensure full coverage across all buildings.
- Respond to call-outs, no-shows, or staffing gaps during weekdays and coordinate relief coverage as required.
- Maintain accurate and up-to-date schedules within BrightGo.
- Provide hands-on operational support during emergencies or when coverage cannot be secured.
4.
Client Relations & Office Liaison
- Serve as the primary point of contact for client inquiries, concerns, and service requests within your portfolio.
- Resolve issues promptly or coordinate internal follow-up to ensure client satisfaction.
- Maintain consistent communication with clients regarding staffing updates, inspection outcomes, and service performance.
- Collaborate with office support teams (CSR, Operations, Sales) to ensure seamless coordination related to supply orders, payroll notes, client feedback, and operational updates.
5.
Communication, Reporting & Team Collaboration
- Conduct daily check-ins and provide structured operational reports to Operations leadership.
- Participate actively in Operations meetings, huddles, and planning sessions.
- Maintain clear, professional communication with internal teams and leadership.
- Use company software tools and mobile devices effectively for scheduling, inspections, and documentation.
- Support a collaborative, team-oriented culture and participate in cross-training and group problem-solving initiatives.
Requirements
- Minimum 3–5 years of proven experience in janitorial services, facilities management, or building management.
- Exceptional client-facing communication and relationship management skills.
- Strong leadership, problem-solving, and organizational abilities.
- Ability to work independently and manage multiple priorities.
- Valid driver's license and reliable vehicle (required).
- Bachelor's degree in Business Administration, Economics, or a related field.
Compensation & Benefits
- Salary:
$55,000–$60,000 per year
(based on experience and qualifications) - Monthly gas allowance (per CRA guidelines)
- Health benefits
- Growth opportunities within the company
- Profit sharing after one year of employment
Schedule & Location
- Start Date: March, 2026
- Schedule: Monday to Friday
- Location: Metro Vancouver area
Why Work at Cleantech?
Join a team that values your growth, recognizes your hard work, and invests in your future. Cleantech offers competitive compensation, comprehensive training, and a clear path for advancement. With a strong commitment to promoting from within, we provide opportunities to grow into technical caretaker or leadership roles, creating a fulfilling and rewarding career.
Apply Now — we'd love to hear from you
Similar jobs
This new role will manage operations for the recently launched BC Society for Policy Solutions. ...
1 week ago
We are seeking a seasoned Operations Manager to join our team and be our expert in logistics, deployment, and maintenance of our kiosks. · ...
1 week ago
Raymond James Ltd. is seeking a Manager of Operations for our Vancouver office. · ...
1 week ago
The Site Supervisor is responsible for overseeing wood chipping, grinding, and log yard operations across multiple active sites in British Columbia and Alberta. · ...
1 month ago
We are seeking an Operations Manager to oversee a portfolio of residential, commercial, and retail buildings. · Conduct routine inspections across assigned buildings to ensure compliance with Scope of Work (SOW) requirements. · Supervise cleaners and field supervisors to maintain ...
3 days ago
We are seeking an Operations Manager to lead our Lower Mainland Team. The ideal candidate will have strong supply chain expertise and experience in sales and client management. They will be responsible for driving safe, efficient, and accurate operations across equipment readines ...
1 month ago
Hydreight is seeking a full-time Operations Manager to oversee and scale day-to-day operational execution across its D2C and enterprise health platform. · ...
2 days ago
Elemental Energy is seeking an experienced Operations Manager to support and execute the operational strategy of our renewable energy portfolio.This role manages day-to-day operations asset performance continuous improvement across wind solar hydro and storage assets. · ...
2 weeks ago
The Manager of Off-Site Operations will oversee customer service and off-site operational activities. · ...
1 week ago
Serve as a key leader driving the successful execution of projects while safeguarding financial performance, managing risk, and strengthening client relationships from concept to completion. · ...
3 weeks ago
Froude Management Inc. is seeking an experienced operations manager to oversee and support the successful delivery of ICI construction projects. · ...
1 month ago
We are looking for a process-driven Operations Manager to lead our delivery team in a high-volume environment. Your mission is simple: ensure every client's instance is turned up quickly, configured correctly and ready for immediate use. · Deployment Oversight: Manage the end-to- ...
3 weeks ago
The Operations Manager will ensure our systems are smooth so the team has the breathing room to do their best work. · Master Schedule Ownership: Own the end-to-end installation and project calendar for our diverse portfolio. · Field Deployment: Manage the daily movement of our fi ...
1 month ago
This role will play an important part in collaborating internally across regions with the Retention, Learning & Development (L & D), Finance and Equipment Services departments and externally with third party vendors to ensure that our Partners needs are being met as per expectati ...
3 days ago
Elemental Energy is seeking an experienced Operations Manager to support and execute the operational strategy of our renewable energy portfolio. · ...
2 weeks ago
We are hiring an Operations Manager to own field execution end-to-end and build systems that remove chaos firefighting and executive involvement from day-to-day operations. · Owning field operations so all work is scheduled staffed equipped executed safely on time increasing gros ...
3 weeks ago
+ Job summary: At Froude Management Inc., you will be part of a fast-growing family that values strong relationships with our internal team, subcontractors, consultants, clients and the communities we build in. · ,+ Responsibilities:Oversight of daily operations across multiple ...
1 month ago
+Job summary · Join Our Team as an Operations Manager – Residential Buildings · Cleantech is seeking a motivated and enthusiastic Operations Manager – Residential Buildings with experience in operations management, property management, facilities management, or the cleaning indus ...
1 month ago
+Join Our Team as an Operations Manager – Residential BuildingsCleantech is seeking a proactive and experienced Operations Manager to oversee a portfolio of residential buildings. · This role serves as the primary operational leader for assigned sites ensuring service excellence ...
1 week ago
Cleantech is seeking an Operations Manager – Residential Buildings with experience in operations management. · ...
1 month ago