Assistant Department Manager - Edmonton, Canada - Anthropologie

Anthropologie

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Location:

This position is located at St.

, Edmonton, Alberta, T5T4M2 Canada Role Summary:

The Assistant Department Manager supports service, selling, and business operations to achieve an engaging and inspiring store environment. This includes fostering community amongst the team through continued education on brand and store initiatives.

Role Responsibilities:
Customer Experience

Acts as a brand representative to promote a positive and inclusive environment in the store, in line with the values of the SPARKED program
Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
Supports the store leadership team and stylists to promote unique customer events that drive brand engagement and deep connections with the local community

Leadership + Team Management

Actively participates leading the salesfloor and driving engagement in each zone through elevated communication; guides the team to prioritize the customer experience and achieve store objectives
Participates in the recruiting, hiring, and onboarding process to ensure we retain a diverse and engaged team
Utilizes brand resources to champion employee development and support initiatives such as the SPARKED Journal, employee recognition, and team building activities

Visual + Business Operations

Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
Collaborates with key partners to effectively execute shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
Provides feedback about team training needs to support optimal scheduling and payroll allocation to drive sales and brand initiatives

Communication + Relationships

Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
Checks in with leadership to maintain communication and teamwork on completing store objectives
Adopts a peoplefirst philosophy, prioritizing employee engagement and actively sharing store priorities and brand messages with the team
Provides insights related to the customer and staff experience and communicates feedback to Service and Styling Manager

Role Qualifications:

Anthro brand fan
1+ years of retail leadership experience
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the organization

The Perks:

Pay Range:
Starting from CAD $19.80/Hr

Anthropologie Wage Transparency:
To view information related to various state-specific wage transparency laws, click here.

Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.