Shop Associate - Lethbridge

Job summary

This position is responsible for keeping up with inventory flow in a fast-paced, high-capacity setting. The Shop Associate will work alongside staff and volunteers receiving and processing donations of goods at the receiving door.

Responsibilities

• Cash register responsibilities i.e. – solving cash register problems and debit errors, cashing out end of day, end of month,
• Supervise and give directions to volunteers, retail floor staff and provide basic training at cash. Taking on Management responsibilities when necessary.
• Consult with the Leadership regarding cleaning to be done, concerns the volunteers or staff might bring to them and other needs as they arise,
• Ensure compliance with safety standards,
• Attend meetings and events as required,
• Assist customers i.e. – answer questions, sell furniture, hold items,
• Keep shop clean and orderly,
• Ensure shop is well stocked – clothes, household, shoes, furniture, linens etc. Pricing and displaying of these items as deemed necessary.
• Greet customers, provide customer service by explaining the mission of MCC, helping customers find products, listening to customer concerns and referring those concerns to the Leadership Team, when necessary,
• Open and close shop - (making sure signs on, doors locked/unlocked, customers gone). In charge of key for opening/closing of the shop and arming/disarming the building, when requested,
• Ensure sale signs follow MCC branding standards, are updated, posted as needed,
• And any other duties as assigned from time to time,

Qualifications

• Self-motivated and willing to take initiative, while at the same time responding to the directions of the Manager, and willingness to work as a team with Board, Staff and Volunteers.
• Strong interpersonal skills; willing and able to work with a variety of people; friendly. outgoing and appreciative of volunteers.
• Retail experience and interest are an asset.
• Firm commitment to accountability
• Understanding of Cash Registers
• Able to delegate in a respectful manner.

Job description