IT Administrator - Toronto, Canada - Volante Software Inc.

Volante Software Inc.
Volante Software Inc.
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Volanté is an Enterprise Point-of-Sale company that prides itself on developing leading
- _edge hospitality technology. What began as a three-person basement project has _developed into an industry-leading POS system with a team of over 100 employees in its _Toronto, Ontario-based office. Volanté's point of sale software has evolved based on _customer requests and requirements, and has continuously demonstrated its ability to be _flexible, scalable, and reliable in diverse environments. With a never-ending thirst for _innovation and an increased workload, we're calling on Toronto's top tech talent to join _the family_


WHAT YOU'LL BE DOING:


  • Prioritize support tickets while maintaining a high level of customer service/communication for internal stakeholder
  • Manage onboarding and offboarding of users in company systems
  • Monitor and maintain networks and ITrelated equipment
  • Work with helpdesk to ensure all incidents and requests are resolved in a timely manner.
  • Prioritize support tickets while maintaining a high level of customer service/communication.
  • Provide evaluation on new technology and recommendation for origination with IT Technology and process.
  • Assist in other duties assigned by the Manager
  • Provide 24×7 support for critical production systems as required.
  • Support company users with phone systems, MS Office, Zoho ERP, network, Active Directory, Antivirus, etc.

WHAT WE'RE LOOKING FOR:


  • A completed Diploma/Degree in Computer Science, Computer Engineering, or a
- related discipline

  • 1+ years experience in a similar role or capacity
  • Ability to thrive in a fastpaced environment
  • Strong organizational skills and Time Management
  • Ability to work well independently
  • Strong analytical and troubleshooting skills
  • High proficiency in Windows and Linux operating systems is required
  • Network and Firewall experience is required
  • CISCO Meraki and CISCO Network Hardware experience is a definite asset

WHAT YOU'LL GET OUT OF IT:

  • Work with some awesome, fun-loving, and diverse people


  • Perks

  • Health, Dental, Vision, Vacation + PTO, Free parking, Company socials,
  • Flexible work hours, Casual office environment, Free snacks and more


  • Career Growth

  • Goalsetting and open discussions on how Volanté can help you achieve your goals
  • Meaning out of your work
  • Everyone's contributions are critical to our growth and success
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