ELEMIS: Sales - Vancouver - L'OCCITANE Group (B Corp)

Description

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Who We Are

We are a skin wellness brand with an aromatherapist's soul, an artist's spirit, and a scientist's commitment to results. An innovative and global British skincare brand with over 30 years of expertise and available in over 100 countries, we believe in 'truth in beauty'.

Summary

It's an exciting time to join the ELEMIS Skincare team as we build the infrastructure for rapid growth. The Sales & Training Account Executive is responsible for:

• The delivery of retail sales targets will be achieved through building relationships & influencing retail market leadership, store teams and by the recruitment, management, development and leadership of the Selling Specialists team.
• Driving client acquisition through executing strategic initiatives/events in market, training & influencing all retail channel partners & direct reports to build brand loyalty and increase market share.
• Accountability for visual merchandising execution in store & supporting in‑stock position by building collaborative relationships in market & in store; communicating needs to key internal & external stakeholders.
• Driving conversion through coaching & influencing selling staff, negotiating with retail leadership for additional space and resources to support brand awareness and to maximize promotional activities; facilitating and supporting all event execution.
• Responsible for driving sales performance, brand presence, and strategic account growth across assigned retail and spa partners in the Vancouver and Calgary markets.
• Lead with empathy & accountability, effectively managing resources to achieve ROI and schedule optimization.
• This role serves as the primary business partner to accounts, executing ELEMIS brand standards while delivering exceptional commercial results.

Primary Responsibilities

• Responsible for driving retail sales and executing strategies and initiatives within each retail partner to achieve/exceed sales plans.
• Build strong relationships with store management, regional/district managers, event managers, education managers and retail store associates within multiple retail locations.
• Recruit, hire, inspire, schedule, develop and retain productive selling specialists and ensure they achieve "sales per hour" and "items per transaction" goals.
• Plan and execute in‑store events, ensuring sales targets are met and strong ROI is achieved.
• Plan and manage budgets in partnership with the Sales Director.
• Create an open and collaborative environment that influences both internal & external sales teams.
• Ensure all locations consistently support our product and marketing campaigns through customer interactions, trainings, and successful execution of visual direction.
• Manage/track regional call cycle for in‑store visits and virtual call cycle for regional outreach in partnership with the Director of Retail.
• Analyze sales performance and develop action plans to drive growth and address opportunities.
• Train for new door openings within region in person or virtually.
• Provide on‑going product training for retail accounts within assigned retail territory (e.g., rounds, robins, clusters, and side‑by‑side selling).
• Partner with selling specialists for corporate events within region.
• Evaluate retail trends to determine resource movements against sales.
• Maintain a high level of knowledge of all products and ingredients.
• Provide best‑in‑class shopper experience to attract and retain customers.
• Meet all deadlines for requests including calendar, call cycle, expenses, and event recaps; understand retail partner protocols, support, and adhere to their policies.
• Provide weekly sales recaps of personnel and selling specialists' performance.
• Provide competitive feedback to Director and SVP.
• Accountable for strengthening brand identity by creating visual merchandising consistency within each store and ensuring inventory and operational standards are met.
• Manage forecasts, budgets, and promotional planning.
• Additional tasks as assigned.

Administrative & Reporting

Submit timely sales reports, expense reports, and business recaps.

Track KPIs, productivity, and return on investment for events and initiatives.

Qualifications

• 3–5+ years of experience in field sales, account management, or luxury beauty/Prestige skincare (Sephora or Ulta preferred).
• Proven success managing retail or spa accounts.
• Strong business acumen with the ability to analyze sales data.
• Excellent communication, presentation, and relationship‑building skills.
• Self‑motivated, organized, and results‑driven.
• Ability to travel regularly within Vancouver, Calgary, and surrounding areas.

Work Environment & Travel

Field‑based role covering Vancouver & Calgary.

Frequent local travel; occasional overnight travel may be required.

This role will be based in the Vancouver region.

Equal Opportunity Statement

Elemis is an equal opportunities employer. We cultivate a diverse and inclusive workplace and organizational culture. We are committed to an environment free from discrimination and harassment, where everyone feels respected and valued. We recruit positive‑minded people who share our core values and our commitment to sustainability.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Sales and Business Development

Industry

• Personal Care Product Manufacturing

Location

Vancouver & Calgary (field‑based; based in Vancouver region)