Manager, Student Advising and Mentorship - Barrie, Canada - Georgian College

Georgian College

Verified Company

Barrie, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Manager, Student Advising and Mentorship

(

Job Number:

424-23

)

Department:
Student Success

Campus:
Barrie

Classification:
Administration

Salary Range:
$83,443 - $104,303

Status:
Full-time

Posting Date:
November 29, 2023

Reporting to the Director, Student Success, the incumbent is responsible for leading a coordinated continuum of support for student flourishing through peer-to
- peer and student success advising services. The incumbent will provide strategic guidance and operational oversight to the Student Success Advisor (SSA) and Peer Development teams and provides leadership for programs and services that increase student retention, persistence and graduation through peer mentoring and advising services college-wide.

The Manager works collaboratively with the student transition and engagement, mental health and wellbeing, global engagement, student and learning services and student life teams, as well as academic leaders and faculty, and establishes partnerships to augment student services and supports.

Specific duties include, but are not limited to:

Student Success Advising

Leads and manages the provision of 'direct service' advising for students, emphasizing proactive and responsive developmentally appropriate advising across the student lifecycle.
Ensures student support during academic transitions, social integration and academic engagement.
Accountable for maintaining advising team currency of knowledge, practices and resources in the academic areas, academic procedures, college services and retention and advising strategies.
Implements continuous improvement initiatives and projects including the development of standard operating procedures, and strategic planning activities
Provides leadership and support surrounding the development of policies, practices, and professional development that advances the student success advising strategy, and contributes to overall student success
Provides functional leadership, guidance and support to SSA's on student cases with complex transitional needs
Responsible for the ongoing implementation and development of EAB Navigate processes for the student advising care unit
Supports the Director in leveraging the EAB Navigate system and the data generated by EAB Navigate as a retention tool that aids with continuous improvement of student success advising services; prepares reports to showcase data and trends
Collaborates with advisor leadership colleagues at other colleges for best practices to assist daily support/interactions with students or remain current with strategies to support at risk students

Peer-to-peer mentoring

Directs the design and implementation of mentoring programs for students to support peer inclusion with a focus on first year transition and student belonging
Makes decisions regarding mentorship practices, including the development of tools and impact metrics and outcomes, with the goal of supporting the continued improvement of service delivery.
Collaborates with college departments that also offer peer to peer roles to oversee and facilitate common competency development, training and onboarding processes
Leads and advises peer development staff in the development and implementation of procedures/policies and initiates systems and the development of services to support student flourishing.
Oversees the development and execution of communication strategies for the program across all campus locations and virtually

Leadership and Management

Identifies, analyzes, and interprets trends or patterns such as predictive analytics or marked change in behaviors using the results to build and develop appropriate, supportive retention interventions to help mitigate the risk of attrition
Ensures timely and accurate data reporting that aligns with the student success team's Standard Operating Procedures. Data reports will be shared with SLT to inform and measure strategic outcomes.
Manages financial resources, and ensures that staff perform their assigned duties consistently with College procedures and Collective Agreements
Maintains high levels of staff performance through effective recruiting, selecting, training, developing, motivating and evaluating staff
Develops and provides professional development to direct reports through regular coaching, career planning and proactive performance management
Ensures effective and efficient allocation of fiscal, human, and physical resources within the portfolio, including monitoring, analysing, reviewing, and optimizing program performance
Collaborates with other Student Service colleagues and college partners, supporting special events and extracurricular programming that occurs oncampus (e.g. orientation, open houses, etc.)

QUALIFICATIONS:

Successfully completed a threeyear diploma / degree in a relevant field of study that may include, but is not limited to Advising, Education/Sociology of Education, Psychology