guest service supervisor - Montreal, Canada - Hôtel Bonaparte

    Hôtel Bonaparte
    Hôtel Bonaparte Montreal, Canada

    2 weeks ago

    Default job background
    Description
    • Education: College/CEGEP
    • Experience: 1 year to less than 2 years

      • Work setting

    • Urban area
    • Various locations
    • Hotel, motel, resort

      • Tasks

    • Perform same duties as workers supervised
    • Assist clients/guests with special needs
    • Co-ordinate, assign and review work
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Resolve work-related problems and prepare and submit progress and other reports
    • Train, direct and motivate staff
    • Participate on institutional committees
    • Investigate and resolve complaints and claims

      • Supervision

    • 16-20 people

      • Computer and technology knowledge

    • MS Outlook

      • Functional expertise

    • Public relations or communications

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Initiative
    • Judgement
    • Organized
    • Team player
    • Work Term: Permanent
    • Work Language: French
    • Hours: 80 hours bi-weekly