Program Manager, Analytics - Vancouver, Canada - Thrive Digital

Thrive Digital
Thrive Digital
Verified Company
Vancouver, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Program Manager, Analytics

Job Details

Role:
Program Manager, Analytics


Department:
Data & Measurement


Job Location:
Remote (Canada)


Role Type:
Full-Time, Permanent


Hours:
Monday - Friday 9AM-5PM (in your timezone, flexible hours)


Pay:
$80,000 - $120,000 CAD


About Thrive
We're one of North America's top digital marketing firms. At Thrive, we build our services, our knowledge, the same way, building and growing as we learn and adapt.

We prioritize taking frequent steps back to examine our methods, to see what's working and what's not, so that we can continue to hone our expertise.

Our mission is to grow your favourite companies in a sustainable way, and as a result, we have developed a deep expertise in performance marketing, brand marketing, digital design, and data and measurement - having managed over $2 Billion USD in advertising spend over the past decade.

You may not realize it, but you've probably seen some of our work with startups, Fortune 500 companies, and companies of all sizes in between (Uber, Asana, Masterclass, Snapchat, , lululemon - to name a few).

Our culture is centered around creativity, innovation, problem solving, empathetic understanding and continual learning.

People are challenged in a way that helps them continue to achieve career growth and goals, and that also lives in harmony with being respectful of each person's boundaries.

It's an environment where we encourage each team member to experiment, and know that this doesn't always have to lead to a successful output - but the journey there helps develop critical skills, experiences and lenses to implement in our work now and in the future.

We curate playfulness in our work, and create an environment where each person knows they can be their uniquely awesome selves at Thrive.


The Role

Joining the Data & Measurement team as a Program Manager, Analytics you will manage the major data and analytics programs at Thrive by implementing effective processes, overseeing collaborative initiatives, and owning the delivery of projects within those programs.

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Domain:Managing programs within the Data & Measurement team that contain multiple ongoing projects with complex requirements and multiple stakeholders. Refining and maintaining systems and processes across team projects to improve efficiency, visibility, and team and program growth.
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Client: Own and implement processes to improve effective collaboration within the Data & Measurement team and between Data & Measurement and other departments. Collaborate across departments and communicate timelines, resource limitations or roadblocks to help set expectations and ensure quality and timely delivery of work.
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People: Directly manage 2-3 individuals, working with Thrive's People Team to develop career and individual development plans for direct reports. Support and collaborate across people operations including team organizational structure, performance management, people development strategy, and process identification & execution.
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Company: Collaborate with the department director to continually refine our operating model for long-term margin sustainability and growth. Help innovate on products/programs that drive value by collecting and disseminating feedback from clients and other departments.

We're committed to delivering an exceptional onboarding experience that will create a strong foundation for your launch in this role:


  • In your first 30 days you'll learn about Thrive's mission and values as you work alongside members of the Data & Measurement team to get an understanding of how we onboard clients, and learn about the roles and specialties of people on the team.
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In your first 60 days you'll start to coordinate with other teams at Thrive as you continue to deepen your understanding of our services and how the Data & Measurement team delivers value. You will begin collaborating with the department directors to develop a refined operating model for our two major service programs.
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In your first 90 days you'll be integrated into the team, and understand how the various moving pieces work. You're starting to deploy some of your ideas on how to improve our programs, and we're starting to deploy your operational model to communicate capacity and timelines to other departments. You've taken over the direct management of 2-3 team members, and have a strong understanding of the various roles and specialties of the members of our team.


Qualifications

  • Strong track record of managing complex projects or programs in a technical field (software engineering, data engineering, data science, analytics etc.).
  • You've managed or mentored team members to help them develop and grow in their career.
  • You have excellent communication skills and experience working with stakeholders outside your own team to collaborate on complex projects.
  • You have exceptional project management and organizational skills and ha
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