Assistant Manager - Edmonton, Canada - Trail Tire
2 weeks ago
Description
Trail Tire is a well-established and reputable tire retailer with a strong presence in the Edmonton area. Our Kingsway location is a hub for quality tires, exceptional customer service, and automotive expertise. We are dedicated to providing our customers with top-notch products and services.To support our continued growth and deliver outstanding customer experiences, we are seeking a highly motivated and customer-focused Assistant Manager to join our team.
Job Description:
As the Assistant Manager of our Trail Tire location in Edmonton, you will play a crucial role in overseeing day-to-day operations, managing staff, assisting customers, and ensuring the efficient delivery of tire-related services.
Your primary responsibilities will include staff management, customer support, and tire inventory management. This position requires a strong focus on customer satisfaction, leadership skills, and tire industry knowledge.Responsibilities:
- Support the Store Manager in overseeing all aspects of the store's operations, ensuring efficient and smooth functioning
- Supervise and train staff members, providing guidance and support to optimize their performance
- Assist customers with tirerelated inquiries, providing product recommendations, explaining services, and ensuring exceptional customer experiences
- Assist in inventory management, including ordering and receiving tires, maintaining stock levels, and conducting regular stock audits
- Ensure compliance with company policies and procedures, as well as industry safety standards
- Foster a positive work environment, promoting teamwork, open communication, and a strong customercentric culture
- Handle customer complaints and concerns, resolving issues in a timely and satisfactory manner
- Maintain a clean and organized store appearance, ensuring visual merchandising standards are met
Qualifications:
- Previous experience in a supervisory or assistant management role, preferably in the tire or automotive industry
- Strong knowledge of tires, including different brands, sizes, and tirerelated services
- Exceptional customer service skills, with the ability to effectively assist customers and resolve issues
- Excellent leadership and team management abilities, with a focus on employee development and performance optimization
- Strong organizational and multitasking skills, with the ability to prioritize tasks in a fastpaced environment
- Proficient computer skills, including experience with inventory management systems and pointofsale software
- Excellent communication and interpersonal skills, with the ability to work collaboratively with staff and customers
- Detailoriented with a commitment to accuracy in inventory management and order fulfillment
If you are a dynamic individual with a passion for the tire industry, excellent leadership abilities, and a customer-centric mindset, we want to hear from you.
To apply, please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for the Assistant Manager position at Trail Tire Edmonton Kingsway.
Benefits:
- Dental care
- Extended health care
- Life insurance
- RRSP match
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekend availability
Work Location:
In person
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