Solutions Support Specialist - Guelph, Canada - Semex

Semex

Verified Company

Guelph, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Solutions Support Specialist

Guelph Office (Hybrid)

Full-time, Permanent
Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions.

We believe that people truly are the cornerstone of our success, and that our employees are our most important asset.

What you will do:

Manage the Semex Solutions support desk, answering requests from both Semex representatives and external clients
Work with Semex representatives to support and train the usage of Semex Solutions software globally
Assist with extension materials for Semex Solutions training and communications via webinars and other extension platforms
Administer the billing of Semex Solutions services and collection of information on Semex sires and genetic brands
Monitor and troubleshoot data from herd management software that is used across Elevate, Optimate and DairyTrack

What you'll need to be successful:

Excellent communication and collaborative skills
Strong organizational and time management skills
Strong problem solving and computer skills
Leadership and collaboration experience
Passion for dairy genetics and progressive herd management will be a strong asset for this role

What we offer:

Benefits (Short and longterm disability, life, health, vision and dental)
Defined contribution pension plan
Flexible work schedule
Hybrid work (depending on the position held)
Paid timeoff
Social activities

If you are looking for an organization that invests in its people, is engaging, flexible and striving for betterment this is the opportunity for you At Semex, we demand the best of ourselves, our company and what we do for our customers.