Bilingual Credit - Toronto, Canada - Kohl & Frisch Limited

Kohl & Frisch Limited
Kohl & Frisch Limited
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
Primary Role

The Bilingual Credit & Collection Specialist will be responsible for the day-to-day collections, reconciliations, order release, and other administrative work and reporting.

This position reports to the Credit & Collections Manager.

Major Responsibilities

  • Collection of receivables and managing customer accounts including consistent monitoring and proactive follow-up on delinquent accounts
  • Maintain positive customer relationships
  • Review and release orders on credit hold
  • Regular account reconciliation to allow for an accurate status
  • Prepare opening order documents for approval
  • Daily drop shipments approvals
  • CIA accounts - allocation of past month invoices
  • Sales of Quebec accounts
  • Maintain accurate and updated collection notes in system
  • Weekly refund processing
  • Reply to credit references
  • Provide bi-weekly collection estimates
  • Assist Customer Service and Sales personnel with questions and concerns in a timely manner
  • Work closely with other AR team members and managers to respond to credit and collection concerns with existing and potential customers
  • Utilize various reports to assist with collection efforts
  • Assist with other accounting and administrative duties as assigned
Education and Experience

  • Degree or diploma in finance, accounting, or business administration, or relevant experience
  • 3 years of experience in credit and collections management, preferably in a pharmaceutical or healthcare environment
  • CCP Designation an asset

Qualifications:


  • Strong knowledge of credit policies, procedures, and practices
  • Fluency in both French and English is required
  • Excellent communication, negotiation, and problem-solving skills
  • Excellent organizational and time management skills
  • Strong analytical and reporting skills
  • Attention to detail
  • Experience with ERP systems and accounting software is preferred
  • Strong Microsoft Office skills
How to Apply
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