Change Management Specialist, Efs Executive Office - Calgary, Canada - ATB Financial

ATB Financial

Verified Company

Calgary, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our bottom line is different.
There's something special about working at ATB, and it's been recognized on every top employer list that matters.

Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work.

Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our clients.

Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department:
Executive Office, Everyday Financial Services

Job Number:
REQ7317

Location:
Calgary or Edmonton, Alberta

Hybrid:
You'll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives

Paygrade:
L-OTH

System Title:
Change Management Specialist

Positions available: 1

Leader:
Carrie Gravelle, EFS Chief of Staff

We are looking for ATB's next
Change Management Specialist to join the Everyday Financial Services (EFS) Executive Office

Here at ATB, we put our clients at the heart of everything we do.

That means we are constantly refining, improving and creating to ensure we're making _IT_ possible for team members and clients, everyday.

As a Change Management Specialist for EFS, you will bring your expertise to create and execute strategies for some of these highest impact changes, in a high volume change climate.

In order for our team members to be able to deliver for our clients, they need to be well equipped to absorb and activate change as it comes.

That means, whether supporting a program, process, system, or product, your thorough, proactive change strategies will be built on data and insights, support our strategic goals, and drive results.

You'll lead with empathy, while asking tough questions, in order to align all stakeholders and partners.

Finally, as an avid storyteller, you will motivate and rally stakeholders and team members behind the why of each and every change.

As a member of the Executive Office, you keep your fingers on the pulse of all things EFS and will be a go-to, trusted advisor for our leaders and decision makers.

You will support effort to mature the change practice within EFS.

Are you passionate about creating value and driving results? Do you enjoy staying on your toes and get excited about tackling a wide range of work? Is working alongside diverse people with diverse perspectives a must? If you said yes, then you belong at ATB.

In ALL ATBers we are looking for:

Client obsession
Curiosity
Adaptability
Empathy
Growth mindsets

Change Management Specialist Accountabilities:

Leverage and champion the enterprise change framework to create and execute plans for complex, strategic initiatives, including:
Understanding the change and be able to articulate a clear and compelling case for change
Work with project members to Identify all roles, teams and stakeholders that will need to be engaged or impacted by the change
Lead change impact assessments to deeply understand and clarify what groups are being asked to do differently to realize results (behaviours)
Design or consult on project stakeholder engagement activities
Identify change risks and advocate for possible mitigations
Develop team member readiness tactics and coordinate with partners to bring them to life
Establish and report on success measures and change metrics
Act as a consultant for complex people matters and formulate recommendations or advice for crossfunctional team members and leaders
Update and prepare senior leaders on change strategies and how they can support through sponsorship plans
Develop strong transition to operations and sustainment plans with key stakeholders and business partners
Support efforts to mature the change management practice within EFS
Contribute to change reporting and data
Act as coach and advisor for the network of EFS change enablers who responsible for delivering a wide array of project

Requirements:

As the ideal Change Management Specialist you possess:

_Flexibility_
you are able to promote consistency of change tools and practice while employing flexibility in approach to serve evolving requirements

- _Strong communication skills_ - you are able to uncover and dig deep with a variety of stakeholders; promote a clear vision and strategy to different audiences, altering one's style, language, and approach as needed
- _A "big-picture" mindset_ - you have knowledge of our organization and the ability to translate change into a context that aligns impacted stakeholders
- _Actively listen to understand_ - you ask the questions