Full Time Patient Care Assistant - Hamilton, Canada - Home and Community Care Support Services

Home and Community Care Support Services

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Full time

Description

Job Description:

_CARE AND BE CARED FOR - THIS IS YOUR HOME_:

Are you highly organized, detail-oriented and able to work accurately in a busy environment with frequent interruptions? Are you seeking a rewarding career that cares for others, in an organization that cares for you? You're looking in the right place
:

This PCA role will support Care Coordinators that have been embedded into Primary Care. French Language Services are required (Bilingual proficiency will be confirmed by a French Language Proficiency Assessment).**
Hours of Work: Monday to Friday, 8:30am-4:30pm

What will you do?

Provide administrative support services to Care Coordinators
Process new referrals, and orders for services, supplies and equipment
Process and assist in managing confidential patient records
Enter, update and maintain a high volume of patient data in the electronic database
Answer a high volume of telephone inquiries from patients, families and service providers, and refer callers as appropriate
Provide backup support to other positions, as required

What you must have?

A Grade 12 diploma (minimum)
2+ years' related office experience
Accurate keyboarding/dataentry skills
Excellent organizational skills and ability to work independently with mínimal supervision
Advanced multitasking skills, with the ability to meet performance and service goals
Exceptional interpersonal skills and ability to work as part of a team and interact tactfully and sensitively with patients from wideranging cultural, ethnic and socioeconomic backgrounds
Excellent oral and written communication skills, including strong listening skills
Flexibility to work a schedule that includes days, evenings and weekends to meet organizational needs
We have a mandatory COVID19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID19 vaccination status prior to start date

What would give you the edge?

A college diploma in the health or social services field, or business/office administration
Familiarity with medical terminology, and office administrative procedures/concepts
Knowledge of services provided by Home and Community Care Support Services
Ability to speak French or another second language

What do we offer?

We know wellness is supported with work-life balance.
In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

Attractive comprehensive compensation packages and benefits
Valuable development opportunities
Membership in a world class defined benefit pension plan

Why join us?:

If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment:

**_ We thank all applicants for their interest; however, only those selected for an interview will be contacted._