Admin Clerk - Calgary, Canada - TForce Logistics Canada

TForce Logistics Canada

Verified Company

Calgary, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Do you have a passion for operational excellence, have experience and are motivated to excel your career forward with a great company?

Please submit your resume

Monday - Friday Morning Operations Clerk

Full time; 8:00 - 4:00

Your primary role is to ensure the customers' requirements are met through ensuring the on time delivery and pick-up performance and operational compliance of owner operators on a daily basis.

You are also responsible for the distribution of fair and equitable route planning for owner operators. Effective communications is a key part of this role with owner operators, other staff and clients. Additionally, you will have a hands on role within our warehouse operations.

Responsibilities:

Ensure dispatch coverage of routes and other work on a daily basis. Adjust routes and work as required.

Review, optimize, load and balance routes and work. Working with drivers, close completed but open routes.

Gather data to produce client and internal reports as required.

Monitor and adhere to key performance indicators (ie; accurate scans) within the operations as outlined by company and customer requirements.

Respond in a timely manner to owner operators and handle accordingly with correct responses for callbacks, messages or cancellations.

Assist/coach owner operators to meet maximum potential while maintaining delivery and pick-up time specifications including scanning and undeliverable or pick-up issues.

Escalate where needed.

Communicate/contact undeliverable work with customers and other departments for resolution.

Perform daily warehouse tasks including participation in sort/unload of freight and provide assistance where needed.

Escalate major issues/equipment failure or any other matters to Senior Managers for resolution.

Other duties as assigned.

Qualifications:
Completion of high school & post-secondary studies (preferred).

Previous experience (1-3 years) in transportation dispatch /warehouse facility a definite asset.

Ability to lift up to 50 lbs safely.

Proficiency in computer software (Outlook, Excel, Word and PowerPoint) and an ability to quickly learn proprietary operating systems.

Superior verbal and written communication skills.

Ability to multitask and work under pressure.

We thank applicants for their interest in advance, however we will only be able to contact those who meet the criteria above.

TForce Logistics is North America's best same-day shipping company. We're entrepreneurial-minded, competing in Canada and the USA with a specific focus on same-day logistics and outsourced transportation services.

TForce Logistics brings transportation intelligence to businesses using our system of drivers and partners to provide customized shipping solutions. Our employees enjoy working for a company that employs advanced technology and that has years of courier experience behind it
- where careers can thrive and grow

TForce Logistics Canada is an equal opportunity employer and believes we will gain through the recruitment and development of staff that represent the broad diversity of the Canadian workforce

Schedule: