Administrative Support Iv - Edmonton, Canada - Alberta Health Services

Alberta Health Services

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your Opportunity:

The AHS ID Specialist is responsible for working directly with clients who require Alberta Personal Health Care or Alberta Identification Cards.

The ID Specialist engages with multi-provincial and federal ministries, federal organizations, agencies and community resources, to confirm a client's, identity, Provincial residency and legal entitlement to remain in Canada.

(This is a casual/relief position providing coverage during illness and vacation when required - does not provide regular weekly hours.)

The ID Specialist's role and responsibilities will:
Provide initial screening at intake to assess client's ID needs and determine types of service/process to be employed. This is done by gathering and documenting client information.

Engage and maintain ongoing liaisons with multi-provincial and federal ministries, federal organizations, agencies and community resources necessary to obtain and/or confirm client identifying information.

Meet clients at Service Alberta Registries to assist clients with final step of the ID process.

Review client records for changes in status so that current IDs may be maintained; schedule follow-up meetings when IDs are expired.

Maintain caseload and paperwork for straightforward and complex cases. Set up meetings/connections to provide virtual client assistance. Ensure that proper current consents are on file.

Communicate oral or written client identifying information, with client consent, necessary for inter-professional staff to initiate referrals to follow-up services for client in active treatment.

Description:

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: AHS ID Program
Primary Location: Royal Alexandra Hospital
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 0.

00

Posting End Date: 11-JUL-2023

Employee Class: Casual/Relief

Date Available: 21-JUL-2023

Hours per Shift: Varies
Length of Shift in weeks: Varies
Shifts per cycle: Varies
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $26.07
Maximum Salary: $31.68
Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Minimum 3 years' experience in Addiction and Mental Health, working directly with vulnerable populations required. Applicable diploma from a recognized post-secondary institution in a related field; experience in lieu may be considered. Advanced computer skills to include the full MS Office Suite. Experience in developing training modules and ability to deliver engaging presentations. Strong leadership and organizational skills. Well-developed critical thinking skills. Excellent inter-personal, written and verbal communication skills. Ability to work independently. Ability to ethically balance business and client-service needs. Experience managing multiple priorities. Broad knowledge and understanding of community-based services and intervention programs. Excellent written and verbal communication skills.

Preferred Qualifications:

As Required.