Data Operations Engineer - TORONTO, Canada - Royal Bank of Canada

Description

Job Summary

Job Description

What is the opportunity?

With engineering mindset, working within the DNA team, to provide technical services and support for application testing, pre-production verification, and production support. You will partner with existing support team members, as well as numerous Lines of Business and will be a key player in providing technical support for file processing, data access, performance and process optimization. You will perform analysis required to provide timely resolution of technical issues, to maintain business partner Service Level Agreements. You will also provide direction, expertise, feedback, coaching and development to build the capability of more junior staff and continually enhance your skills and build knowledge in all aspects of the platforms and RBC organization.

What will you do?

• Respond to technical issues, flagged as failures. Perform application support, recovery as documented in the associated Runbook and drive issue resolution. Assist with technical investigations and impact analysis.
• Propose and affect changes to improve current procedures and documentations and avoid recurring failures and scale for growth
• Participate and facilitate walkthrough reviews of technical specifications, programs and unit test plans.
• Provide related technical support for production processes, including required level of 7X24 on call support (On a rotational basis).
• Prepare technical specifications for PTR, coordinate design phases for PTRs, identifying, tracking and resolving technical issues.
• Improve and automate processes. Steadily improve performance, availability, and security through active analysis of production systems.

What do you need to succeed?

Must Have

• B.S. degree in Computer Science / Software Engineering or related technical field (e.g. EE, physics or mathematics), or equivalent practical experience.
• Expert with Teradata, Mainframe, IBM DataStage and ETL tools
• Expert in Unix scripting, Python and SQL
• 3+ year experience with Mainframe applications and 3+ years previous work experience as a Technical Systems Analyst (ETL)
• Exceptional analytical and problem solving skills including the ability to trouble shoot and provide guidance in resolving complex
• Solid understand core Software Engineering concept

Nice to Have

• 2 + year hands-on experience with big data processing framework and Spark
• 3+ years in the financial services industry would be an asset
• Familiar with Agile/Scrum and experience with continuous integration development and working knowledge of Confluence, GIT would be an asset.
• Professional coding experience in Python and mastery of scripting languages for automating systems management

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work. Opportunities to take on progressively greater accountabilities. Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

#LI-Hybrid

#LI-Post

#LI-PK

#TechPJ

Job Skills

Big Data Management, Cloud Computing, Database Development, Data Mining, Data Warehousing (DW), ETL Processing, Group Problem Solving, Quality Management, Requirements Analysis

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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