Manager, User Experience - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

5 days ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:06/12/2023

Req ID: 31671

Faculty/Division:
Ofc of the Chief Information Officer

Department:
Enterprise Apps & Solutions Integration

Campus:
St. George (Downtown Toronto)

Description:

Reporting to the Associate Director, the Manager, User Experience & Process Design is responsible for managing the team that assists Information Technology staff in aligning projects of the enterprise systems with key strategic goals.

They will lead their team in describing the primary operational functions of academic and administrative divisions and make recommendations to enhance coherence among services associated with the student information system and the administrative management systems within the context of overarching institutional requirements.

The incumbent will have a primary responsibility of leading the team that evaluates and informs solution design from the perspective of our major stakeholders including students, staff and faculty.

They will work closely with the UX practitioners to coordinate user research and contribute to the design of UX deliverables (personas, principles, guidelines, UX design patterns, wireframes, etc.).

Qualifications:

EDUCATION:
University graduate or combination of formal education and experience.

EXPERIENCE:

SKILLS:

Proven project management skills including:
methodology, research, planning and organizational skills. Strong analytical skills, able to take functional requirements and abstract them into models and concepts. Knowledge of web accessibility best practices. Excellent presentation and written communication skills, ability to clearly communicate complex ideas using diagrams, models and prototypes. Ability to train, mentor, motivate and guide others to learn complex technical design skills. Working knowledge of web design principles and tools (User experience, Wireframes (Axure) an asset).

OTHER:
Ability to multi-task and continually prioritize projects and project milestones, due to shifting deadlines and new requirements, is essential. Exceptional leadership and teamwork skills. Must be able to collaborate, influence and cooperate with team members, project sponsors, and other stakeholders. Must be able to deal calmly and effectively with a variety of people. Ability to interpret University policy with regard to maintenance and access of information. Able to identify the need to arrange for the provision of education in the use of supported products. In depth functional knowledge of student systems and higher education requirements are an asset.

Closing Date:06/19/2023, 11:59PM ET

Employee Group:
Salaried

Appointment Type:
Budget - Continuing

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:PM - Hiring Zone: $94,278 - $109,99- Broadband Salary Range: $94,278 - $157,131

Job Category:
Information Technology (IT)