Dual Security Supervisor-pet - Peterborough, Canada - Great Canadian

Great Canadian

Verified Company

Peterborough, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

EXCITING JOB OPPORTUNITY

DUAL SECURITY SUPERVISOR/ OFFICER

SHORELINES CASINO PETERBOROUGH
**PET-SEC

_Team up with the industry's best and provide great guest experiences at Shorelines Slots at Kawartha Downs _

We are currently seeking a driven and energetic individual to join our growing business in eastern Ontario as a
Dual Security Supervisor/ Officer .

Under the general supervision of the Manager of the
Security Department , this position is responsible for monitoring the day-to-day activities of security operations at the site level.

Assists with the implementation all new security operations initiatives.

Ensures adherence to all policies and procedures, positively contributes to an entrepreneurial culture that is nimble, energized and growth oriented as well as responsible for the safety and protection of employees, guests, the facility, and company assets at the site level.

Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

Duties and Responsibilities Include:

Exceeds guest expectations by providing outstanding customer service
Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
Mentors, coaches, and trains front line security staff, including best practices for the nongaming record keeping system
Verifies security timesheets
Monitors, documents, and reports internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities of the entire property as directed; prepares electronic statements via a nongaming record keeping system
Administers and maintains various critical security systems
Reviews surveillance files; maintains site surveillance equipment; reports issues
Enforces restricted access by unauthorized persons; Performs crowd control
Observes cashier transactions and slot drops (if applicable); escorts cash and cash equivalent movements
Conducts regular patrols of the entire property as directed; identifies risks and conditions that present safety issues for employees, guests, facility, and company assets
Provides or assists with First Aid for employees and guests
Tags and reports found property; transfers to Lost & Found
Responds to, resolves, or escalates security issues
May escort guests and employees or assign escort duties as required
Performs identification checks as required
Liaises and communicates effectively with all operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, ownership, employees, regulatory bodies and police authorities
Ensures compliance with licensing laws, health and safety and other statutory regulations
All duties of a Security Officer
Performs other duties as assigned or directed
Peoplefocused and committed to service excellence
Proactive and solutionoriented with a drive to succeed
Secondary School Diploma: Post-Secondary education or a suitable combination of education and experience an asset
Minimum 2 years security experience in a gaming environment; supervisory experience an asset; surveillance experience an asset
Must be willing to recertify every 3 years for Use of Force
Current First Aid and CPR with minimum 2year validation period remaining
Can understand, speak and write English, fluency in other languages an asset
Computer literacy in MS Office
Smart Serve required