Service Desk - Montréal, Canada - Atlantis IT group

Atlantis IT group

Verified Company

Montréal, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Service desk - Bilingual

Montreal, QC - Ful Time

Required Skills:

Should be efficient in understanding business requirements and negotiate with business if they are doable.

Key Skills:
Responsible for providing Bilingual Customer Service Support.

Service Now reporting, perform ticket analytics, helpdesk analyst.

providing L1/L1.5 support, excellent customer handling skills,

Awareness / knowledge of ITSM process, knowledge on bank branches and ATM support.

Regards,

ANA

Phone & WhatsApp#:
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