- A great team environment with tight knit staff
- Stable and solid company with growth potential
- Not a call center, very low calls mainly emails
- Receive and process orders and order changes from internal and external customers via telephone, fax, email, E.D.I. and C.I.M.S.
- Ensure efficient and accurate input of orders into SAP using a number of parameters including inventory data, logistics and customer specifications.
- Monitor and follow-up on outstanding orders.
- Handle all other customer requests: samples, orders, product information.
- Write QNOTES when required.
- Maintain open communication with all external and internal customers at all locations.
- Liaison with customers, sales, dispatch, and order coordinators to ensure timely and accurate delivery requests.
- Bilingual in French/English at a professional level (spoken and written)
- Minimum 5 years of Product Order Management experience
- SAP is a must have
- Sales Force and EDI are an asset
- Adept in resolving problems and troubleshooting.
- Proven ability to multi-task
- Strong interpersonal and communication skills
- Proficient in Microsoft Office
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Customer Service Representative/Order Fulfillment Coordinator
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Mississauga, Ontario1 week ago
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About LMX · LMX is a marketing fulfillment and logistics division specializing in merchandise distribution, kitting, print integration, and regulated client programs across Canada and the U.S. · We operate a multi-client fulfillment warehouse serving marketing and regulated indus ...
Mississauga, Ontario2 days ago
Senior Bilingual Order Fulfillment - Mississauga - Beyond Bilingual
Description
Beyond Bilingual Mississauga, Ontario, Canada
20 hours ago Be among the first 25 applicants
President and Founder | Bilingual Recruitment
1 YEAR CONTRACT - good chance of going perm
Hours: 7:30am - 6:00pm – must be able to cover shifts during this time. - MUST BE ABLE TO WORK BETWEEN - 7:30am - 6pm
Shifts: 7:30am-4pm, 8:30am – 5pm or 9am-6pm.
Salary: Up to $80K
Company: Our client is a well-established company in the food industry. They are currently looking for a Bilingual Customer Service Representative/Key Accounts Specialist to join their dynamic team in a hybrid capacity.
PERKS:
Basic Purpose:
Reporting to the Manager, Customer Service, the incumbent will be the first line contact and will provide support to all customers in placing orders and handling inquiries both internally and externally. The incumbent will be responsible for efficient and accurate entry of all orders into the SAP system and will work very closely with various departments to ensure complete customer satisfaction.
Key Responsibilities and Activities:
Selection Criteria / Requirements:
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service and Administrative
Industries: Food and Beverage Manufacturing
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